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Designing a seamless shopping journey through omnichannel retailer integration
Cocco, Helen; Demoulin, Nathalie T. M. - In: Journal of business research : JBR 150 (2022), pp. 461-475
Persistent link: https://www.econbiz.de/10013365744
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Making customer relationship decisions : analytics v rules of thumb
Persson, Andreas; Ryals, Lynette - In: Journal of business research : JBR 67 (2014) 8, pp. 1725-1732
Persistent link: https://www.econbiz.de/10010379239
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Does customer analysis affect firm performance? : quantitative evidence from the Polish insurance market
Tomczyk, Przemysłam; Doligalski, Tymoteusz; Zaborek, Piotr - In: Journal of business research : JBR 69 (2016) 9, pp. 3652-3658
Persistent link: https://www.econbiz.de/10011515214
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How do brand communities generate brand relationships? : intermediate mechanisms
Zhou, Zhimin; Zhang, Qiyuan; Su, Chenting; Zhou, Nan - In: Journal of business research : JBR 65 (2012) 7, pp. 890-895
Persistent link: https://www.econbiz.de/10009562255
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You do the service but they take the order
Chiou, Jyh-shen; Wu, Lei-yu; Chou, Szu-yu - In: Journal of business research : JBR 65 (2012) 7, pp. 883-889
Persistent link: https://www.econbiz.de/10009562263
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Social versus psychological brand community : the role of psychological sense of brand community
Carlson, Brad D.; Suter, Tracy A.; Brown, Tom J. - In: Journal of business research : JBR 61 (2008) 4, pp. 284-291
Persistent link: https://www.econbiz.de/10003704456
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Gender-related wayfinding time of mall shoppers
Chebat, Jean-Charles; Gélinas-Chebat, Claire; … - In: Journal of business research : JBR 61 (2008) 10, pp. 1076-1082
Persistent link: https://www.econbiz.de/10003766352
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Management of perceptions of information technology service quality
Roses, Luís Kalb; Hoppen, Norberto; Henrique, Jorge Luiz - In: Journal of business research : JBR 62 (2009) 9, pp. 876-882
Persistent link: https://www.econbiz.de/10003866442
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Service quality of frontline employees : a profile deviation analysis
Malhotra, Neeru; Mavondo, Felix; Mukherjee, Avinandan; … - In: Journal of business research : JBR 66 (2013) 9, pp. 1338-1344
Persistent link: https://www.econbiz.de/10009756006
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Rising corporate debt and value relevance of supply-side factors in South Africa
Machokoto, Michael; Areneke, Geofry; Ibrahim, Boulis Maher - In: Journal of business research : JBR 109 (2020), pp. 26-37
Persistent link: https://www.econbiz.de/10012237920