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The influence of pandemic-related workplace safety practices on frontline service employee wellbeing outcomes
Subramony, Mahesh; Golubovskaya, Maria; Keating, Byron; … - In: Journal of business research : JBR 149 (2022), pp. 363-374
Persistent link: https://www.econbiz.de/10013325616
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The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus; Holmqvist, Jonas - In: Journal of business research : JBR 72 (2017), pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
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The link between tourism involvement and service performance : evidence from frontline retail employees
Suhartanto, Dwi; Dean, David; Nansuri, Ruhadi; Triyuni, … - In: Journal of business research : JBR 83 (2018), pp. 130-137
Persistent link: https://www.econbiz.de/10011802505
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Job strains, job control, and POS on employee performance : an interactionist perspective
Du, Yana; Li, Zhang; Tekleab, Amanuel G. - In: Journal of business research : JBR 82 (2018), pp. 213-219
Persistent link: https://www.econbiz.de/10011771856
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A meta-analysis of the relationship between perceived organizational support and job outcomes : 20 years of research
Riggle, Robert J.; Edmondson, Diane R.; Hansen, John D. - In: Journal of business research : JBR 62 (2009) 10, pp. 1027-1030
Persistent link: https://www.econbiz.de/10003888181
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To be engaged or not to be engaged : the antecedents and consequences of service employee engagement
Mengüç, Bülent; Auh, Seigyoung; Fisher, Michelle; … - In: Journal of business research : JBR 66 (2013) 11, pp. 2163-2170
Persistent link: https://www.econbiz.de/10009787906
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A longitudinal study of newcomer job embeddedness and sales outcomes for life insurance salespersons
Cheng, Chia-yi - In: Journal of business research : JBR 67 (2014) 7, pp. 1430-1438
Persistent link: https://www.econbiz.de/10010379320
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Work meaningfulness and performance among healthcare professionals : the role of professional respect and participative management
Zhou, Qin; Sacramento, Claudia; Martinaityte, Ieva - In: Journal of business research : JBR 163 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014303699
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How does brand misconduct affect the brand-customer relationship?
Hsiao, Chih-Hui; Shen, George C.; Chao, Pei-Ju - In: Journal of business research : JBR 68 (2015) 4, pp. 862-866
Persistent link: https://www.econbiz.de/10010504959
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Employee engagement and the service profit chain in a quick-service restaurant organization
Lambert, Abbie; Jones, Robert Paul; Clinton, Suzanne - In: Journal of business research : JBR 135 (2021), pp. 214-225
Persistent link: https://www.econbiz.de/10012647809