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~isPartOf:"Journal of hospitality marketing & management"
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Dienstleistungsqualität
137
Service quality
137
Customer satisfaction
96
Kundenzufriedenheit
96
Consumer behaviour
79
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79
Beziehungsmarketing
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service quality
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customer loyalty
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Goh, Ben
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Journal of hospitality marketing & management
NBER working paper series
816
Working paper / National Bureau of Economic Research, Inc.
741
NBER Working Paper
679
The journal of real estate finance and economics
514
Discussion paper series / IZA
440
International journal of hospitality management
429
Journal of retailing and consumer services
352
Journal of housing economics
314
Economics of education review
309
The service industries journal
296
Journal of business research : JBR
277
Journal of urban economics
271
Regional science & urban economics
256
IZA Discussion Paper
235
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
224
Applied economics
218
CESifo working papers
218
The journal of services marketing
211
Working paper
193
Discussion paper / Centre for Economic Policy Research
187
Auditing : a journal of practice & theory
173
Real estate economics : journal of the American Real Estate and Urban Economics Association
171
International journal of contemporary hospitality management
168
Land economics : applied research on environmental resources
168
The journal of real estate research
158
Discussion paper
152
Journal of air transport management
147
Tourism management : research, policies, practice
145
Services marketing quarterly
140
Applied economics letters
130
Journal of Services Marketing
130
The TQM journal : the international review of organizational improvement
130
Journal of travel and tourism marketing
127
Discussion papers / CEPR
125
Journal of public economics
118
International journal of quality and service sciences
114
International journal of quality & reliability management
113
The American economic review
113
International journal of productivity and quality management : IJPQM
110
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ECONIS (ZBW)
140
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1
The antecedents and consequences of customer hedonism in hospitality services
Lim, Weng Marc
- In:
Journal of hospitality marketing & management
23
(
2014
)
5/6
,
pp. 626-651
Persistent link: https://www.econbiz.de/10010402055
Saved in:
2
The hedonic value of hospitality consumption : evidence from spring break experiences
Miao, Li
;
Lehto, Xinran Y.
;
Wei, Wei
- In:
Journal of hospitality marketing & management
23
(
2014
)
1/2
,
pp. 99-121
Persistent link: https://www.econbiz.de/10010358257
Saved in:
3
The impact of service quality on positive consumption emotions in resort and hotel spa experiences
Lo, Ada
;
Wu, Corrine
;
Tsai, Henry
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 155-179
Persistent link: https://www.econbiz.de/10010526368
Saved in:
4
How do customers perceive service quality in differently structured fast food restaurants?
Cao, Yang
;
Kim, Kyungmin
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 99-117
Persistent link: https://www.econbiz.de/10010526372
Saved in:
5
Casual dining on the French Riviera : examining the relationship between visitors' perceived quality, positive emotions, and behavioral intentions
Prayag, Girish
;
Khoo-Lattimore, Catheryn
;
Sitruk, Jonathan
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 24-46
Persistent link: https://www.econbiz.de/10010526376
Saved in:
6
Measurement of service quality in the hotel sector : the case of Northern Poland
Grobelna, Aleksandra
;
Marciszewska, Barbara
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 313-332
Persistent link: https://www.econbiz.de/10009768002
Saved in:
7
Factors affecting the hotel's service quality : relationship marketing and corporate image
Chen, Wen-jung
;
Chen, Mei-liang
- In:
Journal of hospitality marketing & management
23
(
2014
)
1/2
,
pp. 77-96
Persistent link: https://www.econbiz.de/10010358258
Saved in:
8
Linking service quality at the cellar door with brand equity building
Nella, Athina
;
Christou, Evangelos
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 699-721
Persistent link: https://www.econbiz.de/10010473501
Saved in:
9
The associations between service quality, corporate image, customer satisfaction, and loyalty : evidence from the Malaysian hotel industry
Cheng Boon Liat
;
Mansori, Shaheen
;
Cham Tat Huei
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 314-326
Persistent link: https://www.econbiz.de/10010396183
Saved in:
10
Deconstructing service quality and customer satisfaction : challenges and directions for future research
Torres, Edwin N.
- In:
Journal of hospitality marketing & management
23
(
2014
)
5/6
,
pp. 652-677
Persistent link: https://www.econbiz.de/10010402053
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