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~isPartOf:"Journal of hospitality marketing & management"
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Consumer behaviour
245
Konsumentenverhalten
245
Dienstleistungsqualität
137
Service quality
137
Customer satisfaction
129
Kundenzufriedenheit
129
Hotel industry
102
Hotellerie
102
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90
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90
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Han, Heesup
7
Mattila, Anna S.
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Ramkissoon, Haywantee
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Bai, Billy
4
Baloglu, Seyhmus
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Lim, Weng Marc
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Line, Nathaniel D.
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Mavondo, Felix
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Tanford, Sarah
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Assaker, Guy
3
Dewnarain, Senika
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Ekinci, Yuksel
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Erdem, Mehmet
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Goh, Ben
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Hanks, Lydia
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Jin, Naehyun Paul
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Khoo-Lattimore, Catheryn
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Kim, Peter Beomcheol
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Lehto, Xinran Y.
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Li, Minglong
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Liu, Chih-Hsing
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Miao, Li
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Nunkoo, Robin
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Prentice, Catherine
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Raab, Carola
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Tang, Liang
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Akhtar, Nadeem
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Ali, Faizan
2
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Altinay, Levent
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Amin, Muslim
2
Behnke, Carl
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Consumer Behavior in Tourism Symposium <2011, Bruneck>
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Journal of hospitality marketing & management
Journal of business research : JBR
2,146
Journal of retailing and consumer services
2,034
International journal of hospitality management
980
International journal of consumer studies
774
Zi you zhong guo zhi gong ye
764
NBER working paper series
734
Psychology & marketing
675
Working paper / National Bureau of Economic Research, Inc.
659
Journal of consumer research : JCR ; an interdisciplinary bimonthly
582
NBER Working Paper
578
The service industries journal
501
Tourism management : research, policies, practice
456
Asia Pacific journal of marketing and logistics
435
European Journal of Marketing
408
SpringerLink / Bücher
406
Journal of travel and tourism marketing
400
The journal of product & brand management
396
Management science : journal of the Institute for Operations Research and the Management Sciences
389
Journal of Consumer Marketing
375
The journal of services marketing
368
European journal of marketing : EJM
366
International journal of contemporary hospitality management
360
The journal of brand management : an international journal
360
Cogent business & management
358
Journal of marketing research : JMR
358
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Technological forecasting & social change : an international journal
342
Journal of international consumer marketing
330
Journal of marketing management : MM
328
Journal of retailing
323
Applied economics
315
Journal of the Academy of Marketing Science
315
Journal of business ethics : JOBE
314
Journal of marketing
308
Marketing letters : a journal of research in marketing
308
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
306
International journal of retail & distribution management
304
Journal of marketing communications
304
Marketing intelligence & planning
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ECONIS (ZBW)
317
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1
How do customers perceive service quality in differently structured fast food restaurants?
Cao, Yang
;
Kim, Kyungmin
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 99-117
Persistent link: https://www.econbiz.de/10010526372
Saved in:
2
The associations between service quality, corporate image, customer satisfaction, and loyalty : evidence from the Malaysian hotel industry
Cheng Boon Liat
;
Mansori, Shaheen
;
Cham Tat Huei
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 314-326
Persistent link: https://www.econbiz.de/10010396183
Saved in:
3
Determinants of customer loyalty to online food service delivery : evidence from Indonesia,
Taiwan
, and New Zealand
Rombach, Meike
;
Kartikasari, Ani
;
Dean, David L.
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
6
,
pp. 818-842
Persistent link: https://www.econbiz.de/10014319800
Saved in:
4
The impact of service quality on positive consumption emotions in resort and hotel spa experiences
Lo, Ada
;
Wu, Corrine
;
Tsai, Henry
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 155-179
Persistent link: https://www.econbiz.de/10010526368
Saved in:
5
Casual dining on the French Riviera : examining the relationship between visitors' perceived quality, positive emotions, and behavioral intentions
Prayag, Girish
;
Khoo-Lattimore, Catheryn
;
Sitruk, Jonathan
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 24-46
Persistent link: https://www.econbiz.de/10010526376
Saved in:
6
Effects of social interaction flow on experiential quality, service quality and satisfaction : moderating effects of self-service technologies to reduce employee interruptions
Wu, Xuanjin
;
Gursoy, Dogan
;
Zhang, Meng
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 571-591
Persistent link: https://www.econbiz.de/10012549286
Saved in:
7
Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
Saved in:
8
Does customer experience management pay off? : evidence from local versus global hotel brands in South Korea
Yoon, Sung-Joon
;
Lee, Hyong-june
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 585-605
Persistent link: https://www.econbiz.de/10011754045
Saved in:
9
Five-star quality at three-star prices? : opaque booking and hotel service expectations
Huang, Wei-Jue
;
Chen, Chun-Chu
;
Lai, Yee Mei
- In:
Journal of hospitality marketing & management
27
(
2018
)
7
,
pp. 833-854
Persistent link: https://www.econbiz.de/10011957272
Saved in:
10
Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter
;
Assaker, Guy
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
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