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Einzelhandel
313
Consumer behaviour
303
Konsumentenverhalten
303
Retail trade
254
Relationship marketing
104
Beziehungsmarketing
103
Online retailing
74
Online-Handel
73
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55
Vertriebsweg
55
Customer satisfaction
52
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52
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Electronic Commerce
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46
Pricing strategy
46
Brand management
45
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45
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Dienstleistungsqualität
36
Service quality
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Marketing management
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Vereinigte Staaten
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Einzelhandelspreis
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Grewal, Dhruv
29
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13
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9
Breugelmans, Els
8
Gauri, Dinesh Kumar
8
Ratchford, Brian Thomas
8
Blut, Markus
7
Campo, Katia
7
Noble, Stephanie M.
7
Nordfält, Jens
7
Ruyter, Ko de
7
Dant, Rajiv P.
6
Kopalle, Praveen K.
6
Kumar, V.
6
Palmatier, Robert W.
6
Shankar, Venkatesh
6
Brady, Michael K.
5
Brown, James R.
5
Burton, Scot
5
Evanschitzky, Heiner
5
Ganesan, Shankar
5
Inman, J. Jeffrey
5
Levy, Michael
5
Monroe, Kent B.
5
Neslin, Scott A.
5
Pauwels, Koen
5
Sethuraman, Raj
5
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4
Dekimpe, Marnik G.
4
Hollander, Stanley C.
4
Howlett, Elizabeth
4
Kukar-Kinney, Monika
4
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4
Mittal, Vikas
4
Oppewal, Harmen
4
Patrick, Vanessa M.
4
Popkowski Leszczyc, Peter T. L.
4
Skiera, Bernd
4
Wetzels, Martin
4
Ahlbom, Carl-Philip
3
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Journal of retailing
Journal of business research : JBR
2,520
Journal of retailing and consumer services
2,308
International journal of hospitality management
980
SpringerLink / Bücher
849
International journal of consumer studies
786
Psychology & marketing
719
NBER working paper series
681
Journal of consumer research : JCR ; an interdisciplinary bimonthly
594
Industrial marketing management : the international journal for industrial and high-tech firms
587
European Journal of Marketing
583
Working paper / National Bureau of Economic Research, Inc.
566
NBER Working Paper
507
Management science : journal of the Institute for Operations Research and the Management Sciences
505
Asia Pacific journal of marketing and logistics
469
Tourism management : research, policies, practice
468
The service industries journal
456
Journal of travel and tourism marketing
445
Journal of Consumer Marketing
444
European journal of operational research : EJOR
439
The international review of retail, distribution and consumer research
437
International Journal of Retail & Distribution Management
436
Journal of marketing
435
European journal of marketing : EJM
430
Journal of the Academy of Marketing Science
429
The journal of services marketing
422
The journal of product & brand management
419
Journal of marketing research : JMR
418
International journal of retail & distribution management
417
International journal of production economics
408
Journal of marketing management : MM
404
The journal of brand management : an international journal
395
Journal of Services Marketing
382
International journal of contemporary hospitality management
372
Cogent business & management
361
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
361
Technological forecasting & social change : an international journal
361
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
354
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
352
Marketing intelligence & planning
347
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ECONIS (ZBW)
550
USB Cologne (EcoSocSci)
2
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552
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1
What drives consumers to shop on mobile devices? : insights from a meta-analysis
Luceri, Beatrice
;
Bijmolt, Tammo H. A.
;
Bellini, Silvia
; …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 178-196
Persistent link: https://www.econbiz.de/10013207547
Saved in:
2
Antecedents and consequences of customer satisfaction : do they differ across online and offline purchases?
Hult, G. Tomas M.
;
Sharma, Pratyush Nidhi
;
Morgeson, …
- In:
Journal of retailing
95
(
2019
)
1
,
pp. 10-23
Persistent link: https://www.econbiz.de/10012102908
Saved in:
3
When ethical transgressions of customers have beneficial long-term effects in retailing : an empirical investigation
Yang, Zhao
;
Algesheimer, René
;
Dholakia, Utpal
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 420-439
Persistent link: https://www.econbiz.de/10011790692
Saved in:
4
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Saved in:
5
Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Saved in:
6
The magnitude of change effect in store remodeling
Ferraro, Carla R.
;
Danaher, Tracey S.
;
Danaher, Peter J.
; …
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 440-457
Persistent link: https://www.econbiz.de/10011790701
Saved in:
7
Managing a global retail brand in different markets : meta-analyses of customer responses to service encounters
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 294-314
Persistent link: https://www.econbiz.de/10013364286
Saved in:
8
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
Saved in:
9
The hare and the tortoise : do earlier adopters of online channels purchase more?
Li, Jing
;
Konuş, Umut
;
Pauwels, Koen
;
Langerak, Fred
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 289-308
Persistent link: https://www.econbiz.de/10011309673
Saved in:
10
The impact of the multi-channel retail mix on online store choice : does online experience matter?
Melis, Kristina
;
Campo, Katia
;
Breugelmans, Els
;
Lamey, Lien
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 272-288
Persistent link: https://www.econbiz.de/10011309679
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