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~isPartOf:"Journal of retailing"
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Relationship marketing
108
Beziehungsmarketing
107
Consumer behaviour
73
Konsumentenverhalten
73
Einzelhandel
47
Retail trade
47
Customer satisfaction
24
Kundenzufriedenheit
24
Dienstleistungsqualität
16
Distribution channel
16
Online retailing
16
Online-Handel
16
Service quality
16
Vertriebsweg
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Marketing management
12
Marketingmanagement
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Brand management
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E-commerce
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Electronic Commerce
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Markenführung
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Customer experience
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Salespeople
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Verkaufspersonal
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Customer service
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Kundenbindungsprogramm
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Kundenservice
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Ladengestaltung
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Loyalty program
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Store design
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Beschwerdemanagement
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Brand
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Brand image
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Complaint management
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Markenimage
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Retailing
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Customer journey
5
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Datenschutz
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Grewal, Dhruv
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Verhoef, Peter C.
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Blut, Markus
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Cronin, J. J.
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Evanschitzky, Heiner
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Lemon, Katherine N.
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Neslin, Scott A.
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Nordfält, Jens
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Pauwels, Koen
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Roggeveen, Anne L.
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Ruyter, Ko de
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Biswas, Dipayan
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Calantone, Roger J.
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Chen, Jialie
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Fuchs, Christoph
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Fumagalli, Elena
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Gangwar, Manish
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Guha, Abhijit
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Gustafsson, Anders
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Herhausen, Dennis
2
Hult, G. Tomas M.
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Kumar, V.
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Langerak, Fred
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Mittal, Vikas
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Reinartz, Werner J.
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Rudolph, Thomas
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Schreier, Martin
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Schumann, Jan Hendrik
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Skiera, Bernd
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Soysal, Gonca
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Wang, Jeff Jianfeng
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Wetzels, Martin
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Zablah, Alex R.
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Zhang, Yufei
2
Acuti, Diletta
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Ahlbom, Carl-Philip
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Journal of retailing
Journal of business research : JBR
794
Journal of retailing and consumer services
618
Industrial marketing management : the international journal for industrial and high-tech firms
434
SpringerLink / Bücher
351
International journal of hospitality management
318
International journal of production research
235
The journal of business & industrial marketing
229
The journal of services marketing
228
Fuzzy optimization and decision making : a journal of modeling and computation under uncertainty
225
European journal of operational research : EJOR
204
The service industries journal
200
Journal of strategic marketing
182
Journal of the Academy of Marketing Science
177
International journal of production economics
167
International journal of electronic customer relationship management : IJECRM
152
Tourism management : research, policies, practice
142
Technological forecasting & social change : an international journal
139
Journal of travel and tourism marketing
137
International journal of contemporary hospitality management
131
Psychology & marketing
130
Journal of marketing
129
Journal of hospitality marketing & management
126
Marketing intelligence & planning
122
Journal of service research : JSR
119
Gabler Edition Wissenschaft
117
Asia Pacific journal of marketing and logistics
115
Fuzzy economic review : the review of the International Association for Fuzzy-Set Management and Economy
115
Journal of service management
113
The journal of product & brand management
113
The journal of brand management : an international journal
112
Cogent business & management
111
European journal of marketing : EJM
111
International journal of business information systems : IJBIS
109
European Journal of Marketing
107
Journal of Business & Industrial Marketing
107
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
103
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
101
Services marketing quarterly
99
Journal of marketing management : MM
98
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ECONIS (ZBW)
112
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112
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1
Cross-buying in retailing: drivers and consequences
Kumar, V.
;
George, Morris
;
Pancras, Joseph
- In:
Journal of retailing
84
(
2008
)
1
,
pp. 15-27
Persistent link: https://www.econbiz.de/10003732227
Saved in:
2
Do retailers benefit from deploying customer analytics
Germann, Frank
;
Lilien, Gary L.
;
Fiedler, Lars
;
Kraus, …
- In:
Journal of retailing
90
(
2014
)
4
,
pp. 587-593
Persistent link: https://www.econbiz.de/10010473261
Saved in:
3
Customized targeting strategies for category coupons to maximize CLV and minimize cost
Mutius, Bernhard von
;
Huchzermeier, Arnd
- In:
Journal of retailing
97
(
2021
)
4
,
pp. 764-779
Persistent link: https://www.econbiz.de/10013270725
Saved in:
4
Loyalty formation for different customer journey segments
Herhausen, Dennis
;
Kleinlercher, Kristina
;
Verhoef, Peter C.
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012130003
Saved in:
5
Online shopper motivations, and e-store attributes: an examination of online patronage behavior and shopper typologies
Ganesh, Jaishankar
;
Reynolds, Kristy E.
;
Luckett, Michael
; …
- In:
Journal of retailing
86
(
2010
)
1
,
pp. 106-115
Persistent link: https://www.econbiz.de/10003969358
Saved in:
6
Which categories and brands to promote with targeted coupons to rewars and to develop customers in supermarkets
Osuna, Ignacio
;
González, Jorge
;
Capizzani, Mario
- In:
Journal of retailing
92
(
2016
)
2
,
pp. 236-251
Persistent link: https://www.econbiz.de/10011505039
Saved in:
7
On the edge of buying : a targeting approach for indecisive buyers based on willingness-to-pay ranges
Dost, Florian
;
Wilken, Robert
;
Eisenbeiß, Maik
; …
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 393-407
Persistent link: https://www.econbiz.de/10010408215
Saved in:
8
Strategic implications of keeping product value secret from competitor's customers
Harutyunyan, Mushegh
;
Jiang, Baojun
- In:
Journal of retailing
93
(
2017
)
3
,
pp. 382-399
Persistent link: https://www.econbiz.de/10011744843
Saved in:
9
Global media, local metaphor: television shopping and marketing-as-relationship in America, Japan, and Taiwan
Warden, Clyde A.
;
Huang, Stephen Chi-Tsun
;
Liu, Tsung-Chi
; …
- In:
Journal of retailing
84
(
2008
)
1
,
pp. 119-129
Persistent link: https://www.econbiz.de/10003732255
Saved in:
10
Strategies to offset performance failures : the role of brand equity
Brady, Michael K.
;
Cronin, J. J.
;
Fox, Gavin L.
;
Roehm, …
- In:
Journal of retailing
84
(
2008
)
2
,
pp. 151-164
Persistent link: https://www.econbiz.de/10003744296
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