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~isPartOf:"Journal of retailing"
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Service quality and store desi...
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Einzelhandel
322
Consumer behaviour
318
Konsumentenverhalten
318
Retail trade
263
Relationship marketing
108
Beziehungsmarketing
107
Online retailing
66
Online-Handel
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Customer satisfaction
54
Distribution channel
54
Kundenzufriedenheit
54
Vertriebsweg
54
Preismanagement
46
Pricing strategy
46
Brand management
45
Markenführung
45
Dienstleistungsqualität
42
E-commerce
42
Electronic Commerce
42
Service quality
42
Retailing
39
Sales promotion
35
Verkaufsförderung
35
Marketing management
30
Marketingmanagement
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Store design
26
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25
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25
Retail price
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Food retailing
24
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Grewal, Dhruv
32
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13
Blut, Markus
9
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9
Gauri, Dinesh Kumar
8
Ratchford, Brian Thomas
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Noble, Stephanie M.
7
Nordfält, Jens
7
Ruyter, Ko de
7
Breugelmans, Els
6
Campo, Katia
6
Dant, Rajiv P.
6
Kopalle, Praveen K.
6
Kumar, V.
6
Levy, Michael
6
Palmatier, Robert W.
6
Shankar, Venkatesh
6
Brown, James R.
5
Burton, Scot
5
Dekimpe, Marnik G.
5
Evanschitzky, Heiner
5
Ganesan, Shankar
5
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4
MacKenzie, Scott B.
4
Mantrala, Murali K.
4
Mittal, Vikas
4
Oppewal, Harmen
4
Patrick, Vanessa M.
4
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Journal of retailing
Journal of business research : JBR
2,573
Journal of retailing and consumer services
2,330
International journal of hospitality management
1,106
NBER working paper series
1,062
Working paper / National Bureau of Economic Research, Inc.
950
NBER Working Paper
861
International journal of consumer studies
788
SpringerLink / Bücher
785
Psychology & marketing
720
Management science : journal of the Institute for Operations Research and the Management Sciences
639
European Journal of Marketing
624
Industrial marketing management : the international journal for industrial and high-tech firms
598
Journal of consumer research : JCR ; an interdisciplinary bimonthly
596
The service industries journal
577
Discussion paper / Centre for Economic Policy Research
564
Tourism management : research, policies, practice
516
European journal of operational research : EJOR
515
CESifo working papers
491
International Journal of Retail & Distribution Management
487
Asia Pacific journal of marketing and logistics
478
International journal of production economics
478
Journal of Consumer Marketing
460
Journal of Services Marketing
460
Journal of marketing
453
The journal of services marketing
450
Journal of travel and tourism marketing
449
The international review of retail, distribution and consumer research
447
Discussion paper series / IZA
437
European journal of marketing : EJM
436
Journal of the Academy of Marketing Science
434
International journal of retail & distribution management
430
Journal of marketing research : JMR
430
The journal of product & brand management
419
Cogent business & management
413
Journal of marketing management : MM
410
International journal of contemporary hospitality management
408
The journal of brand management : an international journal
401
International journal of industrial organization
390
Journal of economic behavior & organization : JEBO
389
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ECONIS (ZBW)
564
USB Cologne (EcoSocSci)
2
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date (oldest first)
1
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Saved in:
2
Driving in-role and extra-role brand performance among
retail
frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Saved in:
3
Managing a global
retail
brand in different markets : meta-analyses of customer responses to service encounters
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 294-314
Persistent link: https://www.econbiz.de/10013364286
Saved in:
4
The DAST framework for
retail
atmospherics : the impact of in- and out-of-store
retail
journey touchpoints on the customer experience
Roggeveen, Anne L.
;
Grewal, Dhruv
;
Schweiger, Elisa B.
- In:
Journal of retailing
96
(
2020
)
1
,
pp. 128-137
Persistent link: https://www.econbiz.de/10012295813
Saved in:
5
The impact of the multi-channel
retail
mix on online store choice : does online experience matter?
Melis, Kristina
;
Campo, Katia
;
Breugelmans, Els
;
Lamey, Lien
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 272-288
Persistent link: https://www.econbiz.de/10011309679
Saved in:
6
Battling for the household's category buck : can economy private labels defend supermarkets against the hard-discounter threat?
Vroegrijk, Mark
;
Gijsbrechts, Els
;
Campo, Katia
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 300-318
Persistent link: https://www.econbiz.de/10011566701
Saved in:
7
Retail
market power in a shopping basket model of supermarket
competition
Richards, Timothy J.
;
Hamilton, Stephen F.
;
Yonezawa, Koichi
- In:
Journal of retailing
94
(
2018
)
3
,
pp. 328-342
Persistent link: https://www.econbiz.de/10011930802
Saved in:
8
What drives consumers to shop on mobile devices? : insights from a meta-analysis
Luceri, Beatrice
;
Bijmolt, Tammo H. A.
;
Bellini, Silvia
; …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 178-196
Persistent link: https://www.econbiz.de/10013207547
Saved in:
9
Antecedents and consequences of customer satisfaction : do they differ across online and offline purchases?
Hult, G. Tomas M.
;
Sharma, Pratyush Nidhi
;
Morgeson, …
- In:
Journal of retailing
95
(
2019
)
1
,
pp. 10-23
Persistent link: https://www.econbiz.de/10012102908
Saved in:
10
When ethical transgressions of customers have beneficial long-term effects in retailing : an empirical investigation
Yang, Zhao
;
Algesheimer, René
;
Dholakia, Utpal
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 420-439
Persistent link: https://www.econbiz.de/10011790692
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