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Experience-based aspects of shopping attitudes : the roles of norms and loyalty
Meyer, Tracy - In: Journal of retailing and consumer services 15 (2008) 4, pp. 324-333
Persistent link: https://www.econbiz.de/10003729874
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Consumer shopping value, satisfaction and loyalty in discount retailing
Carpenter, Jason M. - In: Journal of retailing and consumer services 15 (2008) 5, pp. 358-363
Persistent link: https://www.econbiz.de/10003742276
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The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung; Jin, Byoungho; Swinney, Jane L. - In: Journal of retailing and consumer services 16 (2009) 4, pp. 239-247
Persistent link: https://www.econbiz.de/10003864515
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Consumer loyalty to family versus non-family business : the roles of store image, trust and satisfaction
Orth, Ulrich R.; Green, Mark T. - In: Journal of retailing and consumer services 16 (2009) 4, pp. 248-259
Persistent link: https://www.econbiz.de/10003864518
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Negative emotions, value and relationships : differences between women and men
Babin, Barry J.; Griffin, Mitch; Borges, Adilson; … - In: Journal of retailing and consumer services 20 (2013) 5, pp. 471-478
Persistent link: https://www.econbiz.de/10009768989
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A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
Johlke, Mark C.; Iyer, Rajesh - In: Journal of retailing and consumer services 20 (2013) 1, pp. 58-67
Persistent link: https://www.econbiz.de/10009702209
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US male generational cohorts : retail format preferences, desired retail attributes, satisfaction and loyalty
Brosdahl, Deborah J. C.; Carpenter, Jason M. - In: Journal of retailing and consumer services 19 (2012) 6, pp. 545-552
Persistent link: https://www.econbiz.de/10009655513
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Multidimensional trust building in e-retailing : cross-cultural differences in trust formation and implications for perceived risk
Park, Jungkun; Gunn, Frances; Han, Sang-Lin - In: Journal of retailing and consumer services 19 (2012) 3, pp. 304-312
Persistent link: https://www.econbiz.de/10009541311
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Consumer susceptibility to cross-selling persuasion : the roles of self-construal and interpersonal harmony
Wang, Xuehua; Keh, Hean Tat - In: Journal of retailing and consumer services 34 (2017), pp. 177-184
Persistent link: https://www.econbiz.de/10011629048
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Antecedents of peripheral services cross-buying behavior
Evanschitzky, Heiner; Malhotra, Neeru; Wangenheim, … - In: Journal of retailing and consumer services 36 (2017), pp. 218-224
Persistent link: https://www.econbiz.de/10011698002