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~isPartOf:"Journal of retailing and consumer services"
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Patient safety: a casualty of...
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Service quality
332
Dienstleistungsqualität
331
Consumer behaviour
259
Konsumentenverhalten
259
Customer satisfaction
217
Kundenzufriedenheit
217
Beziehungsmarketing
186
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186
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88
Retail trade
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Online retailing
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Online-Handel
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Großbritannien
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41
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E-commerce
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Electronic Commerce
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Emotion
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Virales Marketing
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Customer integration
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Kundenintegration
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Brand management
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Customer experience
19
Ladengestaltung
19
Markenführung
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Store design
19
Confidence
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Vertrauen
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Brand image
17
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Prentice, Catherine
11
Söderlund, Magnus
8
Park, Jungkun
5
Quach, Sara
5
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4
Paul, Justin
4
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Rokonuzzaman, Md
4
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Harun, Ahasan
3
Hollebeek, Linda D.
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3
Karande, Kiran
3
Ladhari, Riadh
3
Mortimer, Gary
3
Park, Eunil
3
Trinh, Giang
3
Al Khateeb, Amr
2
Ali, Syed Mithun
2
Alnawas, Ibrahim
2
Antwi, Collins Opoku
2
Asante, Daniel
2
Asante, Eric Adom
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Ashill, Nicholas J.
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Babin, Barry J.
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Bataoui, Soffien
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Bilgihan, Anil
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Boadi, Evans Asante
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2
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2
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2
Davari, Arezoo
2
Davies, Keri
2
Dorai, Sriram
2
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2
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Journal of retailing and consumer services
Discussion paper series / IZA
1,105
NBER working paper series
1,045
The economic journal : the journal of the Royal Economic Society
1,013
Working paper / National Bureau of Economic Research, Inc.
930
NBER Working Paper
876
Applied economics
843
Cmnd.
738
Discussion paper / Centre for Economic Policy Research
723
The economic history review : a journal of economic and social history
696
IZA Discussion Paper
683
SpringerLink / Bücher
607
International journal of hospitality management
587
Scottish journal of political economy : the journal of the Scottish Economic Society
546
IMF Staff Country Reports
522
Discussion paper
515
IZA Discussion Papers
473
Regional studies
412
Oxford economic papers
400
Journal of business research : JBR
399
European journal of operational research : EJOR
396
The service industries journal
395
Economica
382
Fiscal studies : the journal of the Institute for Fiscal Studies
376
Working paper
370
Journal of banking & finance
360
National Institute economic review
360
Oxford bulletin of economics and statistics
352
International journal of production research
333
CESifo working papers
325
Quarterly bulletin / Bank of England
316
Journal of health economics
309
Europäische Hochschulschriften / 5
289
BJIR : an international journal of employment relations
288
Oxford review of economic policy
284
Industrial relations journal
278
The Manchester School of Economic and Social Studies
276
Health care management review : HCM review
275
Journal of risk management in financial institutions
274
International journal of production economics
271
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ECONIS (ZBW)
385
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1
Enhancing patients'
hospital
satisfaction by taking advantage of interpersonal similarity
Luther, Louisa
;
Benkenstein, Martin
;
Rummelhagen, Katja
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 50-58
Persistent link: https://www.econbiz.de/10011473209
Saved in:
2
The joint effect of flirting and emotional labor on customer service-related outcomes
Medler-Liraz, Hana
;
Seger-Guttmann, Tali
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012502728
Saved in:
3
Service quality, consumer satisfaction and loyalty in hospitals : thinking for the future
Meesala, Appalayya
;
Paul, Justin
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 261-269
Persistent link: https://www.econbiz.de/10011801977
Saved in:
4
Understanding quality and satisfaction in public
hospital
services : a nationwide inpatient survey in Greece
Mitropoulos, Panagiotis
;
Vasileiou, Konstantinos
; …
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 270-275
Persistent link: https://www.econbiz.de/10011801980
Saved in:
5
Categorizing patterns and processes in retail grocery internationalisation
Burt, Steve
;
Davies, Keri
;
Dawson, John A.
;
Sparks, Leigh
- In:
Journal of retailing and consumer services
15
(
2008
)
2
,
pp. 78-92
Persistent link: https://www.econbiz.de/10003699326
Saved in:
6
Reconceptualizing value creation : exploring the role of goal congruence in the co-creation process
Sheng, Margaret L.
;
Natalia, Natalia
;
Hsieh, C. Y.
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209712
Saved in:
7
Competitiveness vis-à-vis service quality as drivers of customer loyalty mediated by perceptions of regulation and stability in steady and volatile markets
Baumann, Chris
;
Hoadley, Susan
;
Hamin, Hamin
;
Nugraha, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 62-74
Persistent link: https://www.econbiz.de/10011697886
Saved in:
8
Beyond the shadow of a doubt : the effect of consumer knowledge on restaurant evaluation
Naderi, Iman
;
Paswan, Audhesh K.
;
Guzman, Francisco
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 221-229
Persistent link: https://www.econbiz.de/10011930005
Saved in:
9
Corporate social and environmental responsibility in services : will consumers pay for it?
Parsa, H. G.
;
Lord, Kenneth R.
;
Putrevu, Sanjay
; …
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 250-260
Persistent link: https://www.econbiz.de/10010469036
Saved in:
10
When e-commerce becomes more human by transposing the hospitality concept to merchant websites
Bataoui, Soffien
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013169636
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