//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Der Zusammenhang zwischen Arbe...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
421
Kundenzufriedenheit
419
Consumer behaviour
333
Konsumentenverhalten
333
Beziehungsmarketing
269
Relationship marketing
269
Dienstleistungsqualität
220
Service quality
220
Einzelhandel
100
Retail trade
100
Online retailing
83
Online-Handel
83
Satisfaction
63
E-commerce
53
Electronic Commerce
53
Customer service
48
Kundenservice
48
Brand management
40
Markenführung
40
Viral marketing
39
Virales Marketing
39
Lieferantenmanagement
37
Supplier relationship management
37
Beschwerdemanagement
33
Complaint management
33
Confidence
33
Vertrauen
33
Arbeitszufriedenheit
32
Brand image
32
Customer loyalty
32
Job satisfaction
32
Markenimage
32
Customer experience
28
Loyalty
27
Emotion
26
Internet marketing
26
Online-Marketing
26
Social Web
25
Social web
25
Mobile communications
24
more ...
less ...
Online availability
All
Undetermined
361
Free
3
Type of publication
All
Article
476
Type of publication (narrower categories)
All
Article in journal
476
Aufsatz in Zeitschrift
476
Case study
1
Fallstudie
1
Language
All
English
476
Author
All
Söderlund, Magnus
12
Prentice, Catherine
9
Park, Jungkun
7
Lombart, Cindy
6
Louis, Didier
5
Mortimer, Gary
5
Park, Eunil
5
Cambra-Fierro, Jesús
4
Fazal-e-Hasan, Syed
4
Khan, Imran
4
Poncin, Ingrid
4
Quach, Sara
4
Ashill, Nicholas J.
3
Bilgihan, Anil
3
Borges, Adilson
3
Chakraborty, Shibashish
3
Friman, Margareta
3
Hollebeek, Linda D.
3
Hong, EunPyo
3
Islam, Jamid Ul
3
Karande, Kiran
3
Kuppelwieser, Volker
3
Molinillo, Sebastian
3
Ngo, Liem Viet
3
Nilashi, Mehrbakhsh
3
Paul, Justin
3
Prybutok, Victor R.
3
Rokonuzzaman, Md
3
Samad, Sarminah
3
Seger-Guttmann, Tali
3
Thaichon, Paramaporn
3
Vázquez-Carrasco, Rosario
3
Yan, Ruiliang
3
Abumalloh, Rabab Ali
2
Agag, Gomaa
2
Aguilar-Illescas, Rocío
2
Alnawas, Ibrahim
2
Amrouche, Nawel
2
Anaya-Sánchez, Rafael
2
Andersson, Pernille K.
2
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Industrial marketing management : the international journal for industrial and high-tech firms
884
Journal of business research : JBR
661
International journal of hospitality management
555
International journal of production economics
467
SpringerLink / Bücher
362
The journal of business & industrial marketing
345
International journal of production research
342
Journal of vocational behavior
259
The service industries journal
244
The journal of services marketing
225
International journal of contemporary hospitality management
224
The international journal of human resource management
220
European journal of operational research : EJOR
210
Tourism management : research, policies, practice
210
IZA Discussion Papers
207
Cogent business & management
202
Journal of Services Marketing
198
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
196
Discussion paper series / IZA
195
Journal of hospitality marketing & management
188
Journal of travel and tourism marketing
174
Journal of business ethics : JOBE
168
Journal of purchasing and supply management
166
Journal of business-to-business marketing
143
International journal of human resource management
136
Gabler Edition Wissenschaft
127
Journal of the Academy of Marketing Science
123
European Journal of Marketing
118
International Journal of Contemporary Hospitality Management
118
Journal of Managerial Psychology
117
Services marketing quarterly
117
Journal of managerial psychology
115
Journal of operations management
113
International Journal of Bank Marketing
112
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
112
Tourism management perspectives : TMP
111
Service business
109
Journal of business and psychology
108
Asia Pacific journal of marketing and logistics
107
more ...
less ...
Source
All
ECONIS (ZBW)
476
Showing
1
-
10
of
476
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty
Bridson, Kerrie
;
Evans, Jody
;
Hickman, Melissa
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 364-374
Persistent link: https://www.econbiz.de/10003742277
Saved in:
2
The happy versus unhappy service worker in the service encounter : assessing the impact on customer satisfaction
Söderlund, Magnus
;
Rosengren, Sara
- In:
Journal of retailing and consumer services
17
(
2010
)
2
,
pp. 161-169
Persistent link: https://www.econbiz.de/10003956387
Saved in:
3
Examining store manager effects in consumer and staff satisfaction: evidence from Thailand
Kantabutta, Sooksan
- In:
Journal of retailing and consumer services
18
(
2011
)
1
,
pp. 46-57
Persistent link: https://www.econbiz.de/10008840220
Saved in:
4
Effects of Chinese consumers' relationship benefits and satisfaction on attitudes toward foreign fashion brands : the moderating role of country of salesperson
Choi, Yu Hua
;
Choo, Ho Jung
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 99-106
Persistent link: https://www.econbiz.de/10011434102
Saved in:
5
The effect of frontline employees' personal self-disclosure on consumers' encounter experience
Andersson, Pernille K.
;
Gustafsson, Anders
;
Kristensson, Per
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 40-49
Persistent link: https://www.econbiz.de/10011473141
Saved in:
6
Enhancing patients' hospital satisfaction by taking advantage of interpersonal similarity
Luther, Louisa
;
Benkenstein, Martin
;
Rummelhagen, Katja
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 50-58
Persistent link: https://www.econbiz.de/10011473209
Saved in:
7
The impact of age in the generation of satisfaction and WOM in mobile shopping
San-Martín, Sonia
;
Prodanova, Jana
;
Jiménez, Nadia
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 1-8
Persistent link: https://www.econbiz.de/10010503940
Saved in:
8
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
9
"From technology adoption to consumption" : effect of pre-adoption expectations from fitness applications on usage satisfaction, continual usage, and health satisfaction
Yousaf, Anish
;
Mishra, Abhishek
;
Gupta, Anil
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012648959
Saved in:
10
Managing service encounters with emotional intelligence
Prentice, Catherine
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 344-351
Persistent link: https://www.econbiz.de/10012115151
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->