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~isPartOf:"Journal of retailing and consumer services"
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The Impact of Innovation on Cu...
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Customer satisfaction
429
Kundenzufriedenheit
427
Consumer behaviour
370
Konsumentenverhalten
370
Beziehungsmarketing
284
Relationship marketing
284
Dienstleistungsqualität
217
Service quality
217
Einzelhandel
105
Retail trade
105
Online retailing
85
Online-Handel
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63
Brand management
54
Markenführung
54
E-commerce
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Electronic Commerce
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Innovation
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Brand image
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Söderlund, Magnus
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9
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Pantano, Eleonora
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Cambra-Fierro, Jesús
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Hong, EunPyo
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Khan, Imran
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Friman, Margareta
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Hollebeek, Linda D.
3
Hyun, Hyowon
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Islam, Jamid Ul
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Karande, Kiran
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Kristensson, Per
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Kuppelwieser, Volker
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Loureiro, Sandra Maria Correia
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Molinillo, Sebastian
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Nilashi, Mehrbakhsh
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Adil, Mohd
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Aguilar-Illescas, Rocío
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Anaya-Sánchez, Rafael
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Journal of retailing and consumer services
Research policy : policy, management and economic studies of science, technology and innovation
1,296
Technological forecasting & social change : an international journal
1,291
Journal of business research : JBR
1,176
Economics Papers from University Paris Dauphine
647
MPRA Paper
627
Technovation : the international journal of technological innovation, entrepreneurship and technology management
608
Technology analysis & strategic management
597
SpringerLink / Bücher
584
NBER working paper series
554
International journal of innovation management
545
International journal of hospitality management
466
Working paper / National Bureau of Economic Research, Inc.
462
Industrial marketing management : the international journal for industrial and high-tech firms
449
NBER Working Paper
435
Economics of innovation and new technology
433
International journal of technology management : IJTM
415
Journal of open innovation : technology, market, and complexity
401
Strategic Direction
399
Industry and innovation
364
ZEW Discussion Papers
317
Springer eBook Collection
282
The journal of technology transfer
281
The service industries journal
280
Innovation: organization & management : IOM
267
Discussion paper
261
Finance research letters
260
International journal of innovation and technology management
252
Working paper
247
Discussion paper / Centre for Economic Policy Research
245
IEEE transactions on engineering management : EM
245
IZA Discussion Papers
241
European Journal of Innovation Management
236
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
233
Management science : journal of the Institute for Operations Research and the Management Sciences
232
ZEW discussion papers
231
Cogent business & management
229
Tourism management : research, policies, practice
222
The journal of business & industrial marketing
221
Journal of evolutionary economics : JEE
216
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ECONIS (ZBW)
495
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1
The multiple effects of service
innovation
and quality on transitional and electronic word-of-mouth in predicting customer behaviour
Lee, Wei-Long
;
Liu, Chih-Hsing
;
Tseng, Tzu-Wen
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209505
Saved in:
2
The effects of service brand dimensions on brand loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
Saved in:
3
Brand loyalty among Norwegian car owners
Jørgensen, Finn
;
Mathisen, Terje Andreas
;
Pedersen, Hassa
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 256-264
Persistent link: https://www.econbiz.de/10011528702
Saved in:
4
Importance of offline service quality in building loyalty of OC service brand
Park, Joonyong
;
Kim, Renee B.
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013169688
Saved in:
5
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
6
Service quality dimensions and superior customer perceived value in retail banks : an empirical study on Mexican consumers
Vera, Jorge
;
Trujillo, Andrea
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 579-586
Persistent link: https://www.econbiz.de/10010128298
Saved in:
7
Customer experience and commitment in retailing : does customer age matter?
Khan, Imran
;
Hollebeek, Linda D.
;
Fatma, Mobin
;
Islam, …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305359
Saved in:
8
Building resistance to brand switching during disruptions in a competitive market
Appiah, Dominic
;
Howell, Kerry E.
;
Ozuem, Wilson
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 249-257
Persistent link: https://www.econbiz.de/10012114158
Saved in:
9
Second-hand shopping and brand loyalty : the role of online collaborative redistribution platforms
Abbes, Intissar
;
Hallem, Yousra
;
Taga, Nadia
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132170
Saved in:
10
Examining older consumers' loyalty towards older brands in grocery retailing
Phua, Peilin
;
Kennedy, Rachel
;
Trinh, Giang
;
Page, Bill
; …
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012132173
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