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Relationship between sales force reputation and customer behavior : role of experiential value added by sales force
Echchakoui, Saïd - In: Journal of retailing and consumer services 28 (2016), pp. 54-66
Persistent link: https://www.econbiz.de/10011433763
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Interacting with strategic waiting for store brand : online selling format selection
Huang, Lingchen; Huang, Zongsheng; Bin, Liu - In: Journal of retailing and consumer services 67 (2022), pp. 1-18
Persistent link: https://www.econbiz.de/10013364460
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Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
Gopal, Das - In: Journal of retailing and consumer services 31 (2016), pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
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Customers' choice of a salesperson during the initial sales encounter
Lieven, Theo - In: Journal of retailing and consumer services 32 (2016), pp. 109-116
Persistent link: https://www.econbiz.de/10011556634
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Not all adaptive selling to omni-consumers is influential : the moderating effect of product type
Yurova, Yuliya; Rippé, Cindy B.; Weisfeld-Spolter, Suri; … - In: Journal of retailing and consumer services 34 (2017), pp. 271-277
Persistent link: https://www.econbiz.de/10011629299
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Measuring the shopper's attitude toward the point of sale display : scale development and validation
Horstmann, Felix - In: Journal of retailing and consumer services 36 (2017), pp. 112-123
Persistent link: https://www.econbiz.de/10011697925
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Changing purchasing habits through non-monetary point of sale strategies : the case of Australian oysters
Lawley, Meredith; Birch, Dawn; Johnson, Lucy - In: Journal of retailing and consumer services 33 (2016), pp. 194-201
Persistent link: https://www.econbiz.de/10011598746
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Assessing the sales effectiveness of differently located endcaps in a supermarket
Tan, Pei Jie; Corsi, Armando; Cohen, Justin; Sharp, Anne; … - In: Journal of retailing and consumer services 43 (2018), pp. 200-208
Persistent link: https://www.econbiz.de/10011883199
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There is a secret to success : Linking customer experience management practices to profitability
Wetzels, Ruud W. H.; Klaus, Philipp; Wetzels, Martin - In: Journal of retailing and consumer services 73 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014303332
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Drivers of sales force equity in the service industry
Echchakoui, Saïd - In: Journal of retailing and consumer services 27 (2015), pp. 140-153
Persistent link: https://www.econbiz.de/10011388113