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Understanding the omnichannel customer journey : the effect of online and offline channel interactivity on consumer value co-creation behavior
Cui, Xingwen; Xie, Qinghong; Zhu, Jing; Shareef, Mahmud … - In: Journal of retailing and consumer services 65 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013169537
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The impact of channel integration on consumers' channel preferences : do showrooming and webrooming behaviors matter?
Goraya, M. Awais Shakir; Zhu, Jing; Akram, Muhammad Shakaib - In: Journal of retailing and consumer services 65 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013169703
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Social media marketing : comparative effect of advertisement sources
Shareef, Mahmud Akhter; Mukerji, Bhasker; Dwivedi, … - In: Journal of retailing and consumer services 46 (2019), pp. 58-69
Persistent link: https://www.econbiz.de/10011980784
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Consumer adoption of mobile banking services : an empirical examination of factors according to adoption stages
Shareef, Mahmud Akhter; Baabdullah, Abdullah Mohammed; … - In: Journal of retailing and consumer services 43 (2018), pp. 54-67
Persistent link: https://www.econbiz.de/10011883137
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Advertisements on Facebook : identifying the persuasive elements in the development of positive attitudes in consumers
Shareef, Mahmud Akhter; Mukerji, Bhasker; Alryalat, … - In: Journal of retailing and consumer services 43 (2018), pp. 258-268
Persistent link: https://www.econbiz.de/10011883212
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You are being watched! : using anthropomorphism to curb customer misbehavior in access-based consumption
Gong, Xiushuang; Zhang, Honghong - In: Journal of retailing and consumer services 70 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014240290
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Appreciation vs. apology : research on the influence mechanism of chatbot service recovery based on politeness theory
Song, Mengmeng; Zhang, Huixian; Xing, Xinyu; Duan, Yucong - In: Journal of retailing and consumer services 73 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014303143
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The transformation mechanism of fitness clubs : pricing of joint fitness courses by online platforms and well-known coaches
Zhang, Hui; Sun, Qi - In: Journal of retailing and consumer services 76 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10014460777
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Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail
Zhang, Xueting; Park, Younggeun; Park, Jaejin; Zhang, Hao - In: Journal of retailing and consumer services 77 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014462160
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The effects of constrained mobile coupons in the mobile channel
Zhang, Hongchao; Yu, Yu; Qin, Yinggao - In: Journal of retailing and consumer services 75 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014373389