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~isPartOf:"Journal of retailing and consumer services"
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Consumer salience and quality...
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Service quality
337
Dienstleistungsqualität
336
Consumer behaviour
270
Konsumentenverhalten
270
Customer satisfaction
219
Kundenzufriedenheit
219
Beziehungsmarketing
194
Relationship marketing
194
Einzelhandel
81
Retail trade
81
Customer service
60
Kundenservice
60
Product quality
46
Produktqualität
46
Online retailing
44
Online-Handel
44
Beschwerdemanagement
38
Complaint management
38
Viral marketing
30
Virales Marketing
30
Dienstleistungssektor
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Service industry
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E-commerce
28
Electronic Commerce
28
Satisfaction
27
Emotion
26
Brand image
25
Brand management
25
Markenführung
25
Markenimage
25
Confidence
23
Customer integration
23
Customer loyalty
23
Kundenintegration
23
Ladengestaltung
23
Store design
23
Vertrauen
23
Customer experience
19
Quality management
18
Qualitätsmanagement
18
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Prentice, Catherine
12
Söderlund, Magnus
8
Park, Jungkun
5
Quach, Sara
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Gong, Taeshik
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Paul, Justin
4
Prybutok, Victor R.
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Rokonuzzaman, Md
4
Harun, Ahasan
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Hollebeek, Linda D.
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Jebarajakirthy, Charles
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Karande, Kiran
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Konuk, Faruk Anıl
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Ladhari, Riadh
3
Mortimer, Gary
3
Park, Eunil
3
Paswan, Audhesh K.
3
Sharma, Piyush
3
Wang, Xueqin
3
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Antwi, Collins Opoku
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Asante, Daniel
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Asante, Eric Adom
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Ashill, Nicholas J.
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Babin, Barry J.
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Bilgihan, Anil
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Boadi, Evans Asante
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Cioppi, Marco
2
Cuny, Caroline
2
Davari, Arezoo
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Dorai, Sriram
2
Dwivedi, Yogesh Kumar
2
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Journal of retailing and consumer services
IMF Staff Country Reports
1,057
NBER working paper series
893
Working paper / National Bureau of Economic Research, Inc.
821
NBER Working Paper
768
Discussion paper / Centre for Economic Policy Research
503
International journal of hospitality management
462
CESifo working papers
426
SpringerLink / Bücher
373
Journal of business research : JBR
365
MPRA Paper
355
International journal of industrial organization
350
Journal of regulatory economics
349
Working paper
343
The service industries journal
331
Journal of Services Marketing
293
Journal of air transport management
291
Discussion paper series / IZA
290
Policy research working paper : WPS
286
IMF Working Papers
282
Economics letters
264
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
262
Telecommunications policy : the international journal of digital economy, data sciences and new media
260
The journal of services marketing
253
World Bank E-Library Archive
252
CESifo Working Paper
250
Energy economics
249
Management science : journal of the Institute for Operations Research and the Management Sciences
237
Europäische Hochschulschriften / 5
209
Discussion papers / CEPR
200
Public management review
200
Applied economics
197
International journal of production economics
197
CESifo Working Paper Series
196
The Rand journal of economics
192
Review of industrial organization : RIO
190
Discussion paper
188
CEPR Discussion Papers
181
European journal of operational research : EJOR
180
The electricity journal
180
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ECONIS (ZBW)
390
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390
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1
Crowdfunding pricing and quality overstatement in the presence of platform
regulation
Lv, Jiancheng
;
Bi, Gongbing
;
Xu, Yang
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014240286
Saved in:
2
The effects of service brand dimensions on brand loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
Saved in:
3
Quality, value? – Insights into medical tourists' attitudes and behaviors
Prajitmutita, Lyn Manassannan
;
Perényi, Áron
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 207-216
Persistent link: https://www.econbiz.de/10011528661
Saved in:
4
Importance of offline service quality in building loyalty of OC service brand
Park, Joonyong
;
Kim, Renee B.
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013169688
Saved in:
5
Brand hate and non-repurchase intention : a service context perspective in a cross-channel setting
Curina, Ilaria
;
Francioni, Barbara
;
Hegner, Sabrina
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238345
Saved in:
6
Perceptions of others, mindfulness, and brand experience in retail service setting
Ngo, Liem Viet
;
Northey, Gavin
;
Duffy, Sarah
;
Hoang Thi …
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 43-52
Persistent link: https://www.econbiz.de/10011598567
Saved in:
7
Customer engagement behaviors : the role of service convenience, fairness and quality
Roy, Sanjit
;
Shekhar, Vaibhav
;
Lassar, Walfried M.
; …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 293-304
Persistent link: https://www.econbiz.de/10011904450
Saved in:
8
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
9
The way to generate customer citizenship behavior with customer experience
Le, Hoang T. P. M.
;
Kim, Dongyoup
;
Park, Jungkun
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460861
Saved in:
10
Impact of transformational leadership on service delivery behaviours of frontline service employees
Jauhari, Hemang
;
Kumar, Manish
;
Pandey, Jayesh
- In:
Journal of retailing and consumer services
79
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10015098526
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