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~isPartOf:"Journal of retailing and consumer services"
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Salespeople
42
Verkaufspersonal
42
Consumer behaviour
22
Konsumentenverhalten
22
Beziehungsmarketing
19
Relationship marketing
19
Einzelhandel
18
Retail trade
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Arbeitsverhalten
10
Work behaviour
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Customer satisfaction
9
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Abdelmoety, Ziad Hassan
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Arndt, Aaron D.
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Echchakoui, Saïd
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Hur, Won-Moo
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Journal of retailing and consumer services
Journal of business research : JBR
245
Journal of business ethics : JOBE
236
SpringerLink / Bücher
201
Industrial marketing management : the international journal for industrial and high-tech firms
187
The journal of personal selling & sales management : JPSSM
157
Human Resource Management International Digest
113
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
109
Harvard-Business-Manager : das Wissen der Besten
90
The journal of business & industrial marketing
90
Harvard business review : HBR
88
The international journal of human resource management
86
Springer eBook Collection
81
Journal of personal selling & sales management : JPSSM
76
Journal of the Academy of Marketing Science
74
Strategic Direction
74
Business horizons
59
Journal of organizational change management
59
Human relations
55
International journal of hospitality management
54
Europäische Hochschulschriften / 5
53
Corporate communications : an international journal
51
Discussion paper series / IZA
51
Journal of management inquiry
51
The service industries journal
50
Journal of Business & Industrial Marketing
47
Leadership & Organization Development Journal
47
Cogent business & management
45
Journal of marketing
45
Academy of Management journal : AMJ
44
International journal of organizational analysis
43
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
43
European journal of marketing : EJM
40
Journal of Organizational Change Management
40
Journal of business and psychology
40
Journal of health organization and management
40
Journal of knowledge management
40
European journal of international management : EJIM
38
Group & organization management : an international journal
38
Leadership & organization development journal
38
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ECONIS (ZBW)
49
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1
Drivers of sales force equity in the service industry
Echchakoui, Saïd
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 140-153
Persistent link: https://www.econbiz.de/10011388113
Saved in:
2
Relationship between sales force reputation and customer behavior : role of experiential value added by sales force
Echchakoui, Saïd
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 54-66
Persistent link: https://www.econbiz.de/10011433763
Saved in:
3
Leading ethically to shape service-oriented organizational citizenship behavior among tourism salespersons : dual mediation paths and moderating role of service role identity
Luu Trong Tuan
;
Vu Thanh Ngan
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502636
Saved in:
4
Can a positive mood counterbalance weak arguments in personal sales conversations?
Bambauer-Sachse, Silke
;
Gierl, Heribert
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 190-196
Persistent link: https://www.econbiz.de/10003852519
Saved in:
5
The impact of new technologies on customer satisfaction and business to business customer relationships : evidence from the soft drinks industry
Ryding, Daniella
- In:
Journal of retailing and consumer services
17
(
2010
)
3
,
pp. 224-228
Persistent link: https://www.econbiz.de/10003978382
Saved in:
6
The role of interdependent self-construal in consumers' susceptibility to retail salespersons' influence : a hierarchical approach
Sun, Tao
;
Tai, Zixue
;
Tsai, Ke-chuan
- In:
Journal of retailing and consumer services
16
(
2009
)
5
,
pp. 360-366
Persistent link: https://www.econbiz.de/10003875615
Saved in:
7
Sales associate's appearance : links to consumers' emotions, store image, and purchases
Kim, Jae-eun
;
Ju, Hae Won
;
Johnson, Kim K. P.
- In:
Journal of retailing and consumer services
16
(
2009
)
5
,
pp. 407-413
Persistent link: https://www.econbiz.de/10003875630
Saved in:
8
The perceived autonomy-perceived service climate relationship : the contingency effect of store-level tenure diversity
Auh, Seigyoung
;
Mengüç, Bülent
;
Fisher, Michelle
; …
- In:
Journal of retailing and consumer services
18
(
2011
)
6
,
pp. 509-520
Persistent link: https://www.econbiz.de/10009375657
Saved in:
9
Storytelling during retail sales encounters
Gilliam, David A.
;
Zablah, Alex R.
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 488-494
Persistent link: https://www.econbiz.de/10009768987
Saved in:
10
The impact of salespeople's relational behaviors and organizational fairness on customer loyalty : an empirical study in B-to-B relationships
Poujol, Juliet F.
;
Siadou-martin, Béatrice
;
Vidal, David
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 429-438
Persistent link: https://www.econbiz.de/10009768994
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