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Consumer behaviour
266
Konsumentenverhalten
266
Beziehungsmarketing
94
Relationship marketing
94
Customer satisfaction
72
Kundenzufriedenheit
72
Brand management
50
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Personality psychology
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Grewal, Dhruv
11
Kumar, V.
7
Bagozzi, Richard P.
6
Homburg, Christian
6
Burton, Scot
4
Grégoire, Yany
4
Hagtvedt, Henrik
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Hennig-Thurau, Thorsten
4
Kukar-Kinney, Monika
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Monroe, Kent B.
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Ruyter, Ko de
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Wieseke, Jan
4
Blut, Markus
3
Brasel, S. Adam
3
Cleeren, Kathleen
3
Dellaert, Benedict G. C.
3
Hamilton, Rebecca W.
3
Hoyer, Wayne D.
3
Hughes, Douglas E.
3
Jarvis, Cheryl Burke
3
Marinova, Detelina
3
Moschis, George P.
3
Motyka, Scott
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Newman, Christopher L.
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Noble, Stephanie M.
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Rapp, Adam
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Robinson, Stacey G.
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Rust, Roland T.
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Scheinbaum, Angeline Close
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Schlager, Tobias
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Singh, Jagdip
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Sotgiu, Francesca
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Verhoef, Peter C.
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Verlegh, Peeter
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Voorhees, Clay M.
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Wolter, Jeremy S.
3
Zablah, Alex R.
3
Zhang, Jonathan Z.
3
Alavi, Sascha
2
Arnold, Mark J.
2
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Journal of the Academy of Marketing Science
Journal of business research : JBR
2,419
Journal of retailing and consumer services
2,082
International journal of hospitality management
1,156
International journal of consumer studies
774
Psychology & marketing
735
Journal of consumer research : JCR ; an interdisciplinary bimonthly
647
NBER working paper series
636
Working paper / National Bureau of Economic Research, Inc.
569
Journal of business ethics : JOBE
553
Discussion paper series / IZA
531
SpringerLink / Bücher
515
Tourism management : research, policies, practice
496
NBER Working Paper
491
Journal of vocational behavior
443
Cogent business & management
441
Asia Pacific journal of marketing and logistics
436
International journal of contemporary hospitality management
427
Journal of travel and tourism marketing
422
The journal of product & brand management
408
European journal of marketing : EJM
393
Journal of marketing research : JMR
393
The service industries journal
384
Journal of economic psychology : research in economic psychology and behavioral economics
373
The journal of brand management : an international journal
373
Management science : journal of the Institute for Operations Research and the Management Sciences
368
The journal of services marketing
367
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
359
Journal of marketing management : MM
358
Journal of hospitality marketing & management
350
IZA Discussion Papers
347
Journal of retailing
346
Journal of marketing
342
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
333
Journal of international consumer marketing
327
Journal of consumer behaviour : an international research review
326
Marketing letters : a journal of research in marketing
324
Technological forecasting & social change : an international journal
313
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
312
Journal of marketing communications
310
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ECONIS (ZBW)
329
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1
How can firms stop customer revenge? : the effects of direct and indirect revenge on post-complaint responses
Grégoire, Yany
;
Ghadami, Fateme
;
Laporte, Sandra
; …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
6
,
pp. 1052-1071
Persistent link: https://www.econbiz.de/10011951624
Saved in:
2
The marketing of love : how attachment styles affect romantic consumption journeys
Mende, Martin
;
Scott, Maura L.
;
Garvey, Aaron M.
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
2
,
pp. 255-273
Persistent link: https://www.econbiz.de/10012022573
Saved in:
3
Impulse buying : a meta-analytic review
Iyer, Gopalkrishnan R.
;
Blut, Markus
;
Xiao, Sarah Hong
; …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
3
,
pp. 384-404
Persistent link: https://www.econbiz.de/10012290959
Saved in:
4
Customer engagement : the construct, antecedents, and consequences
Pansari, Anita
;
Kumar, V.
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 294-311
Persistent link: https://www.econbiz.de/10011684964
Saved in:
5
Getting a second chance : the role of imagery in the influence of inaction regret on behavioral intent
Patrick, Vanessa M.
;
Lancellotti, Matthew
;
Hagtvedt, Henrik
- In:
Journal of the Academy of Marketing Science
37
(
2009
)
2
,
pp. 181-190
Persistent link: https://www.econbiz.de/10003851356
Saved in:
6
The duality of decisions and the case for impulsiveness metrics
Arens, Zachary G.
;
Rust, Roland T.
- In:
Journal of the Academy of Marketing Science
40
(
2012
)
3
,
pp. 468-479
Persistent link: https://www.econbiz.de/10009548611
Saved in:
7
Beyond valence : a meta-analysis of discrete emotions in firm-customer encounters
Kranzbühler, Anne-Madeleine
;
Zerres, Alfred
;
Kleijnen, …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
3
,
pp. 478-498
Persistent link: https://www.econbiz.de/10012290967
Saved in:
8
Customer reactions to downsizing : when and how is satisfaction affected?
Habel, Johannes
;
Klarmann, Martin
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
6
,
pp. 768-789
Persistent link: https://www.econbiz.de/10011409936
Saved in:
9
Employee satisfaction trajectories and their effect on customer satisfaction and repatronage intentions
Wolter, Jeremy S.
;
Bock, Dora
;
Mackey, Jeremy
;
Xu, Pei
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
5
,
pp. 815-836
Persistent link: https://www.econbiz.de/10012107325
Saved in:
10
Incentivizing CEOs to build customer- and employee-firm relations for higher customer satisfaction and firm value
Luo, Xueming
;
Wieseke, Jan
;
Homburg, Christian
- In:
Journal of the Academy of Marketing Science
40
(
2012
)
6
,
pp. 745-758
Persistent link: https://www.econbiz.de/10009679042
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