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Are you ready for a contactless future? : a multi-group analysis of experience, delight, customer equity, and trust based on the Technology Readiness Index 2.0
Hao, Fei; Chon, Kaye - In: Journal of travel and tourism marketing 38 (2021) 9, pp. 900-916
Persistent link: https://www.econbiz.de/10013178053
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Satellite fans' team identification, nostalgia, customer equity and revisit intention : symmetric and asymmetric analysis
Chiu, Weisheng; Wang, Fong Jia; Cho, Heetae - In: Journal of travel and tourism marketing 40 (2023) 2, pp. 91-108
Persistent link: https://www.econbiz.de/10014285205
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Do members want the bells and whistles? : understanding the effect of direct and partner benefits in hotel loyalty programs
Yoo, Michelle; Berezan, Orie; Krishen, Anjala S. - In: Journal of travel and tourism marketing 35 (2018) 8, pp. 1058-1070
Persistent link: https://www.econbiz.de/10011941838
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Understanding the relationships of servicescape, value, image, pleasure, and behavioral intentions among hotel customers
Dedeoğlu, Bekir Bora; Kucukergin, Kemal Gurkan; … - In: Journal of travel and tourism marketing 32 (2015), pp. 42-61
Persistent link: https://www.econbiz.de/10011416136
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A theoretical framework of electronic word-of-mouth against the backdrop of social networking websites
Nusair, Khaldoon; Hua, Nan; Ozturk, Ahmet Bulent; Butt, … - In: Journal of travel and tourism marketing 34 (2017) 4/6, pp. 653-665
Persistent link: https://www.econbiz.de/10011729187
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The role of touristsʼ value perceptions in behavioral intentions : the moderating effect of gender
Dedeoğlu, Bekir Bora; Balıkçıoğlu, Sevgi; … - In: Journal of travel and tourism marketing 33 (2016) 4/6, pp. 513-534
Persistent link: https://www.econbiz.de/10011517138
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The decision making in selecting online travel agencies: an application of analytic hierarchy process
Ku, Edward C. S.; Fan, Yi Wen - In: Journal of travel and tourism marketing 26 (2009) 5/6, pp. 482-493
Persistent link: https://www.econbiz.de/10003891970
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Revenue management : progress, challenges, and research prospects
Wang, Xuan Lorna; Heo, Cindy Yoonjoung; Schwartz, Zvi; … - In: Journal of travel and tourism marketing 32 (2015) 7/8, pp. 797-811
Persistent link: https://www.econbiz.de/10011409654
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Testing and validating customer relationship management implementation constructs in Egyptian tourism organizations
Eid, Riyad; El-Gohary, Hatem - In: Journal of travel and tourism marketing 31 (2014) 3/4, pp. 344-365
Persistent link: https://www.econbiz.de/10010395967
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Drivers of customer-brand relationship quality : a case of mainland chinese hotel loyalty program members
Lo, Ada Sau-Yee; Im, Holly Hyunjung - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 763-782
Persistent link: https://www.econbiz.de/10010469262