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Exploring satisfaction in business-to-business services : a path-analytic approach
Kumar, Piyush; Dass, Mayukh; Topaloglu, Omer - In: Service business 5 (2011) 1, pp. 13-27
Persistent link: https://www.econbiz.de/10009535278
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Service production in high captivity service firms
Ergene, Erim; Skaggs, Bruce; Echeveste, Inigo - In: Service business 15 (2021) 1, pp. 19-43
Persistent link: https://www.econbiz.de/10012489176
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Predicting customers' intentions to check in on Facebook while patronizing hospitality firms
Wang, Hsiu-Yuan - In: Service business 10 (2016) 1, pp. 201-222
Persistent link: https://www.econbiz.de/10011722229
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Translating satisfaction determination from health care to the automotive industry
Meinzer, Stefan; Prenninger, Johann; Vesel, Patrick; … - In: Service business 10 (2016) 4, pp. 651-685
Persistent link: https://www.econbiz.de/10011722415
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The level of innovation among young innovative companies : the impacts of knowledge-intensive services use, firm characteristics and the entrepreneur attributes
Mas-Tur, Alicia; Ribeiro Soriano, Domingo - In: Service business 8 (2014) 1, pp. 51-63
Persistent link: https://www.econbiz.de/10010239434
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Internationalisation and innovation in the knowledge-intensive business services
Doloreux, David; Laperrière, Anika - In: Service business 8 (2014) 4, pp. 635-657
Persistent link: https://www.econbiz.de/10010469723
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Knowledge intensive business services and their impact on innovation in China
Shi, Xing; Wu, Yanrui; Zhao, Dingtao - In: Service business 8 (2014) 4, pp. 479-498
Persistent link: https://www.econbiz.de/10010469730
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Dual focus : service-product orientation to manage the change paradox following servitization strategy
Zighan, Saad; Abualqumboz, Moheeb - In: Service business 16 (2022) 1, pp. 29-55
Persistent link: https://www.econbiz.de/10013172548
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Challenge or opportunity? : a case of tire rental servitization from financial and channel perspectives
Hyun, Myungjin; Kim, Jieun - In: Service business 15 (2021) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10012489174
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Buyer-supplier interactions in business services : variety in relational interfaces
Baptista, Cristina Sales; Mota, João; Santos, Jose Novais - In: Service business 16 (2022) 3, pp. 621-643
Persistent link: https://www.econbiz.de/10013459474