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Trust and commitment as mediators between economic and non-economic satisfaction in manufacturer-supplier relationships
Ferro, Carlos; Padin, Carmen; Svensson, Göran; Payan, … - In: The journal of business & industrial marketing 31 (2016) 1, pp. 13-23
Persistent link: https://www.econbiz.de/10011539306
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Should I stay or should I go? : Customers’ reactions faced with the deterioration of a business relationship
Vidal, David; Fenneteau, Hervé; Paché, Gilles - In: The journal of business & industrial marketing 31 (2016) 1, pp. 47-58
Persistent link: https://www.econbiz.de/10011539323
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Servant leadership, distributive justice and commitment to customer value in the salesforce
Schwepker, Charles H. <Jr.> - In: The journal of business & industrial marketing 31 (2016) 1, pp. 70-82
Persistent link: https://www.econbiz.de/10011539340
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How brand orientation impacts B2B service brand equity? : an empirical study among Chinese firms
Zhang, Jing; Jiang, Yanxin; Shabbir, Rizwan; Zhu, Miao - In: The journal of business & industrial marketing 31 (2016) 1, pp. 83-98
Persistent link: https://www.econbiz.de/10011539342
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Performance outcomes of behavioral attributes in buyer-supplier relationships
Graca, Sandra Simas; Barry, James M.; Doney, Patricia M. - In: The journal of business & industrial marketing 30 (2015) 7, pp. 805-816
Persistent link: https://www.econbiz.de/10011420367
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Improving customer knowledge transfer in industrial firms : how does previous work experience influence the effect of reward systems?
Korhonen-Sande, Silja; Sande, Jon Bingen - In: The journal of business & industrial marketing 31 (2016) 2, pp. 232-246
Persistent link: https://www.econbiz.de/10011486521
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Affective trust in buyer-seller relationships : a two-dimensional scale
Akrout, Houcine; Akrout, Wafa; Chandon, Jean-Louis - In: The journal of business & industrial marketing 31 (2016) 2, pp. 260-273
Persistent link: https://www.econbiz.de/10011486541
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The impact of creative competence and project management on longevity of the client-advertising agency relationship
Levin, Elizabeth; Thaichon, Paramaporn; Quach, Sara - In: The journal of business & industrial marketing 31 (2016) 2, pp. 274-286
Persistent link: https://www.econbiz.de/10011486558
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The use of customer-centric philosophy in hotels to improve customer loyalty
Palacios Marqués, Daniel; Guijarro Garcia, Maria; … - In: The journal of business & industrial marketing 31 (2016) 3, pp. 339-348
Persistent link: https://www.econbiz.de/10011523968
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Impact of B2C e-commerce codes of conduct on sales volume : lessons from the Spanish perspective
Gallego, M. Dolores; Bueno Avila, Salvador; … - In: The journal of business & industrial marketing 31 (2016) 3, pp. 381-392
Persistent link: https://www.econbiz.de/10011523979