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Can salesperson guilt lead to more satisfied customers? : findings from India
Gabler, Colin B.; Agnihotri, Raj; Itani, Omar S. - In: The journal of business & industrial marketing 32 (2017) 7, pp. 951-961
Persistent link: https://www.econbiz.de/10011773559
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Understanding the mechanism linking interpersonal traits to pro-social behaviors among salespeople : lessons from India
Agnihotri, Raj; Krush, Michael; Singh, Rakesh K. - In: The journal of business & industrial marketing 27 (2012) 3, pp. 211-227
Persistent link: https://www.econbiz.de/10009558416
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Understanding the role of information communication in the buyer-seller exchange process : antecedents and outcomes
Agnihotri, Raj; Rapp, Adam; Trainor, Kevin - In: The journal of business & industrial marketing 24 (2009) 7, pp. 474-486
Persistent link: https://www.econbiz.de/10009525789
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Understanding the role of information communication in the buyer-seller exchange process: antecedents and outcomes
Agnihotri, Raj; Rapp, Adam; Trainor, Kevin - In: The journal of business & industrial marketing 24 (2009) 7, pp. 474-486
Persistent link: https://www.econbiz.de/10008316428
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Understanding the mechanism linking interpersonal traits to pro-social behaviors among salespeople: lessons from India
Agnihotri, Raj; Krush, Michael; Singh, Rakesh K. - In: The journal of business & industrial marketing 27 (2012) 3, pp. 211-228
Persistent link: https://www.econbiz.de/10009830088
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The role of uncertainty and sales control in the development of sales manager trust
Mallin, Michael L.; O'Donnell, Edward; Hu, Michael Y. - In: The journal of business & industrial marketing 25 (2010) 1/2, pp. 30-42
Persistent link: https://www.econbiz.de/10003943100
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The role of uncertainty and sales control in the development of sales manager trust
Mallin, Michael L.; O'Donnell, Edward; Hu, Michael Y. - In: The journal of business & industrial marketing 25 (2009) 1, pp. 30-43
Persistent link: https://www.econbiz.de/10009965455
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The role of uncertainty and sales control in the development of sales manager trust
Mallin, Michael L.; O'Donnell, Edward; Hu, Michael Y. - In: The journal of business & industrial marketing 25 (2010) 1, pp. 30-43
Persistent link: https://www.econbiz.de/10008347433