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Taiwan
102
Dienstleistungsqualität
26
Service quality
26
Beziehungsmarketing
17
Relationship marketing
17
Customer satisfaction
15
Hotel industry
15
Hotellerie
15
Kundenzufriedenheit
15
Bank
12
Data envelopment analysis
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Data-Envelopment-Analyse
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Finanzdienstleistung
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Electronic Commerce
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Reisevermittler
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Travel agency
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Unternehmenserfolg
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Balanced Scorecard
5
Balanced scorecard
5
Salespeople
5
Tourism industry
5
Tourismuswirtschaft
5
Verkaufspersonal
5
Beschwerdemanagement
4
Competitive advantage
4
Complaint management
4
Customer value
4
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Chiu, Yung-ho
4
Huang, Chin Wei
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Huang, Leo
3
Lin, Chin-tsai
3
Chang, Hong-Sheng
2
Chang, Hsin Hsin
2
Chao, Pei
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Chen, Chun-chung
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Tang, Tseng-chung
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Tsaur, Sheng-hshiung
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Wang, Chih-hung
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Wang, Wen-Hung
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1
Chen, Mei-fang
1
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The service industries journal
Zi you zhong guo zhi gong ye
763
Economic review : issued bi-monthly
197
Glückauf : die Fachzeitschrift für Rohstoff, Bergbau und Energie
171
Review of Pacific Basin financial markets and policies
158
Applied economics
154
Mineral economics : raw materials report
146
Issues & studies : a social science quarterly on China, Taiwan, and East Asian affairs
114
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
95
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
92
Pacific-Basin finance journal
90
Tourism management : research, policies, practice
88
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
87
The empirical economics letters : a monthly international journal of economics
86
Working paper / National Bureau of Economic Research, Inc.
77
Technological forecasting & social change : an international journal
74
NBER working paper series
71
Asian survey : a bimonthly review of contemporary Asian affairs
67
International journal of technology management : IJTM
65
Journal of Asian economics
65
Journal of business ethics : JOBE
65
Asian economic journal : journal of the East Asian Economic Association
64
International journal of hospitality management
64
Discussion paper / the Institute of Economics, Academia Sinica
63
NBER Working Paper
63
The international journal of human resource management
63
Free China review : a monthly magazine
62
Journal of air transport management
62
Resources policy
60
The developing economies
59
Applied economics letters
58
Jingji-lunwen
56
International review of economics & finance : IREF
53
Working paper
52
Discussion paper series / IZA
51
Applied financial economics
49
Working paper / World Institute for Development Economics Research
45
Management decision : MD
44
The international journal of business and finance research : IJBFR
44
Jingji-zhuanlun
43
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ECONIS (ZBW)
103
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1
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103
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1
Knowledge-intensive service activities in the success of the Australian
mining
industry
Martinez-Fernandez, Cristina
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 55-70
Persistent link: https://www.econbiz.de/10003964357
Saved in:
2
Assessing and differentiating the quality of Internet-based services : a case of online banking in
Taiwan
Yu, Chian-son
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 581-602
Persistent link: https://www.econbiz.de/10003775760
Saved in:
3
Bed and breakfast industry adopting e-commerce strategies in e-service
Huang, Leo
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 633-648
Persistent link: https://www.econbiz.de/10003775763
Saved in:
4
The moderating effects of gender roles on service emotional contagion
Lin, Miao-que
;
Huang, Li-shia
;
Chiang, Yi-fang
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 755-767
Persistent link: https://www.econbiz.de/10003775775
Saved in:
5
The market share-profitability relationships in the securities industry
Chu, Wenyi
;
Chen, Chien-nan
;
Wang, Chuang-hung
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 813-826
Persistent link: https://www.econbiz.de/10003775778
Saved in:
6
Configutation of innovation and performance in the service industry : evidence from the Taiwanese hotel industry
Tseng, Chun-yao
;
Kuo, Hui-yueh
;
Chou, Shou-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1015-1028
Persistent link: https://www.econbiz.de/10003793052
Saved in:
7
Selecting a marketing strategy for private hotels in
Taiwan
using the analytic hierarchy process
Lin, Chin-tsai
;
Wu, Cheng-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1077-1091
Persistent link: https://www.econbiz.de/10003793064
Saved in:
8
The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Mau, Liang-hung
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
Saved in:
9
Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow
;
Yang, King-jang
;
Yeh, Tsu-ming
;
Pai, …
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 143-154
Persistent link: https://www.econbiz.de/10003849578
Saved in:
10
An empirical study of evaluating supply chain management integration using the balanced scorecard in
Taiwan
Chang, Hsin Hsin
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 185-202
Persistent link: https://www.econbiz.de/10003849584
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