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Taiwan
102
Dienstleistungsqualität
26
Service quality
26
Beziehungsmarketing
17
Relationship marketing
17
Customer satisfaction
15
Hotel industry
15
Hotellerie
15
Kundenzufriedenheit
15
Bank
12
Data envelopment analysis
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Data-Envelopment-Analyse
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Finanzdienstleistung
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Electronic Commerce
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Reisevermittler
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Travel agency
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Unternehmenserfolg
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Balanced Scorecard
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Balanced scorecard
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Salespeople
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Tourism industry
5
Tourismuswirtschaft
5
Verkaufspersonal
5
Beschwerdemanagement
4
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4
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4
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Chiu, Yung-ho
4
Huang, Chin Wei
3
Huang, Leo
3
Lin, Chin-tsai
3
Chang, Hong-Sheng
2
Chang, Hsin Hsin
2
Chao, Pei
2
Chen, Chun-chung
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Chen, Tser-yieth
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Chu, Hsuan-lien
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Chung, Hsien-jui
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Lin, Hsin-hui
2
Lin, Wen-bao
2
Liu, Chang-yung
2
Lo, Hsuan
2
Shih, Tsui-yii
2
Tang, Tseng-chung
2
Tsaur, Sheng-hshiung
2
Wang, Chih-hung
2
Wang, Wen-Hung
2
Camacho Ballesta, José A.
1
Chang, Hsiu-hui
1
Chang, Hung-fan
1
Chang, Jui-huang
1
Chang, Kuochung
1
Chang, Wan-jing April
1
Chao, Chuang-min
1
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1
Chen, Hsiang Ling
1
Chen, Jyh-jye
1
Chen, Mei-fang
1
Chen, Mu-Chen
1
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1
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The service industries journal
Zi you zhong guo zhi gong ye
763
NBER working paper series
218
Working paper / National Bureau of Economic Research, Inc.
204
Economic review : issued bi-monthly
197
Applied economics
188
NBER Working Paper
171
Discussion paper series / IZA
164
Review of Pacific Basin financial markets and policies
159
Issues & studies : a social science quarterly on China, Taiwan, and East Asian affairs
114
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
98
The empirical economics letters : a monthly international journal of economics
97
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
91
IZA Discussion Paper
90
Pacific-Basin finance journal
88
Tourism management : research, policies, practice
83
Applied economics letters
82
Working paper
81
Journal of Asian economics
74
The review of income and wealth : journal of the International Association for Research in Income and Wealth
71
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
70
Asian economic journal : journal of the East Asian Economic Association
68
Asian survey : a bimonthly review of contemporary Asian affairs
66
The developing economies
66
International journal of technology management : IJTM
65
Policy research working paper : WPS
65
Discussion paper / the Institute of Economics, Academia Sinica
63
Free China review : a monthly magazine
62
International journal of hospitality management
62
Technological forecasting & social change : an international journal
61
The international journal of human resource management
61
Journal of air transport management
60
The journal of development studies : JDS
60
Economic development and cultural change
57
Journal of human resources : JHR
57
Jingji-lunwen
56
Discussion paper / Centre for Economic Policy Research
54
International review of economics & finance : IREF
54
Applied financial economics
49
LIS working paper series
48
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ECONIS (ZBW)
103
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1
Family, life cycle and consumption of services : the Spanish case
Camacho Ballesta, José A.
;
Hernández-Peinado, Manuel
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1293-1310
Persistent link: https://www.econbiz.de/10003914878
Saved in:
2
Assessing and differentiating the quality of Internet-based services : a case of online banking in
Taiwan
Yu, Chian-son
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 581-602
Persistent link: https://www.econbiz.de/10003775760
Saved in:
3
Bed and breakfast industry adopting e-commerce strategies in e-service
Huang, Leo
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 633-648
Persistent link: https://www.econbiz.de/10003775763
Saved in:
4
The moderating effects of gender roles on service emotional contagion
Lin, Miao-que
;
Huang, Li-shia
;
Chiang, Yi-fang
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 755-767
Persistent link: https://www.econbiz.de/10003775775
Saved in:
5
The market share-profitability relationships in the securities industry
Chu, Wenyi
;
Chen, Chien-nan
;
Wang, Chuang-hung
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 813-826
Persistent link: https://www.econbiz.de/10003775778
Saved in:
6
Configutation of innovation and performance in the service industry : evidence from the Taiwanese hotel industry
Tseng, Chun-yao
;
Kuo, Hui-yueh
;
Chou, Shou-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1015-1028
Persistent link: https://www.econbiz.de/10003793052
Saved in:
7
Selecting a marketing strategy for private hotels in
Taiwan
using the analytic hierarchy process
Lin, Chin-tsai
;
Wu, Cheng-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1077-1091
Persistent link: https://www.econbiz.de/10003793064
Saved in:
8
The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Mau, Liang-hung
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
Saved in:
9
Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow
;
Yang, King-jang
;
Yeh, Tsu-ming
;
Pai, …
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 143-154
Persistent link: https://www.econbiz.de/10003849578
Saved in:
10
An empirical study of evaluating supply chain management integration using the balanced scorecard in
Taiwan
Chang, Hsin Hsin
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 185-202
Persistent link: https://www.econbiz.de/10003849584
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