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Beziehungsmarketing
187
Relationship marketing
187
Dienstleistungsqualität
83
Service quality
83
Consumer behaviour
80
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80
Customer satisfaction
67
Kundenzufriedenheit
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customer loyalty
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customer satisfaction
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The service industries journal
Journal of business research : JBR
1,332
SpringerLink / Bücher
1,127
Journal of retailing and consumer services
785
European Journal of Marketing
620
Industrial marketing management : the international journal for industrial and high-tech firms
605
The journal of brand management : an international journal
591
The journal of product & brand management
403
International journal of hospitality management
375
Journal of the Academy of Marketing Science
296
Journal of strategic marketing
294
Europäische Hochschulschriften / 5
289
International journal of automotive technology and management : IJATM
285
Springer eBook Collection
285
European journal of marketing : EJM
284
Marketing Intelligence & Planning
281
Gabler Edition Wissenschaft
258
Journal of marketing
254
The journal of business & industrial marketing
254
Journal of marketing management : MM
248
Marketing intelligence & planning
246
The journal of services marketing
244
Strategic Direction
224
Psychology & marketing
217
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
210
Journal of Food Distribution Research
208
Springer eBook Collection / Business and Economics
206
Research
205
Asia Pacific journal of marketing and logistics
204
Corporate communications : an international journal
204
Journal of business ethics : JOBE
196
Journal of Product & Brand Management
191
Journal of Communication Management
189
Management science : journal of the Institute for Operations Research and the Management Sciences
184
Tourism management : research, policies, practice
183
Journal of Business & Industrial Marketing
179
Journal of Consumer Marketing
178
Journal of marketing communications
176
Journal of travel and tourism marketing
175
International journal of contemporary hospitality management
165
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ECONIS (ZBW)
230
USB Cologne (EcoSocSci)
1
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1
Exploring interactive communication using social media
Zhang, Chrystal B.
;
Lin, Yi Hsin
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 670-693
Persistent link: https://www.econbiz.de/10011401815
Saved in:
2
Social media strategy for online service brands
Mills, Adam J.
;
Plangger, Kirk
- In:
The service industries journal
35
(
2015
)
10
,
pp. 521-536
Persistent link: https://www.econbiz.de/10011333308
Saved in:
3
Brand attachment and customer citizenship behaviors
Cheng, Jui-Chang
;
Luo, She-Juang
;
Yen, Chang-Hua
;
Yang, …
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 263-277
Persistent link: https://www.econbiz.de/10011564113
Saved in:
4
Effects of corporate reputations, relationships and competing suppliers'
marketing
programmes on customers' cross-buying intentions
Jeng, Shih-Ping
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 15-26
Persistent link: https://www.econbiz.de/10003732911
Saved in:
5
Investigating customers' system justifying responses : application of system justification theory
Legendre, Tiffany S.
;
Lee, Seonjeong
- In:
The service industries journal
41
(
2021
)
11/12
,
pp. 832-851
Persistent link: https://www.econbiz.de/10012623977
Saved in:
6
Enhancing volunteer experiences : using communitas to improve engagement and commitment
Curran, Ross
;
Taheri, Babak
- In:
The service industries journal
41
(
2021
)
15/16
,
pp. 1053-1075
Persistent link: https://www.econbiz.de/10012695311
Saved in:
7
Understanding value-creating practices in social media-based brand communities
Sorensen, Anne
;
Drennan, Judy
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 986-1007
Persistent link: https://www.econbiz.de/10011848008
Saved in:
8
Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Islam, Jamid Ul
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
Saved in:
9
The structural effects of affective and cognitive elaboration in formation of customer-brand relationship
Ahn, Jiseon
;
Back, Ki-Joon
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 226-242
Persistent link: https://www.econbiz.de/10012208488
Saved in:
10
How does customer engagement value occur in restaurants? : a stimulus-organism-response(S-O-R) perspective
Kabadayi, Ebru Tumer
;
Aksoy, Nilsah Cavdar
;
Baydogan …
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 497-524
Persistent link: https://www.econbiz.de/10014321607
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