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Dienstleistungsqualität
2
Service quality
2
Taiwan
2
Beziehungsmarketing
1
Competitive advantage
1
Consumer behaviour
1
Customer satisfaction
1
Digitale Dienste
1
Firm performance
1
Garantie
1
Hotel industry
1
Hotellerie
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Low-cost strategy
1
Niedrigpreisstrategie
1
Product quality
1
Produktqualität
1
Reisevermittler
1
Relationship marketing
1
Strategic alliance
1
Strategische Allianz
1
Travel agency
1
Unternehmenserfolg
1
Warranty
1
Web-based service
1
Wettbewerbsvorteil
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English
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Tsaur, Sheng-Hshiung
5
Tsaur, Sheng-hshiung
3
Wang, Chih-Hung
3
Luoh, Hsiang-Fei
2
Wang, Chih-hung
2
Wong, Jehn-Yih
2
Luoh, Hsiang-fei
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Wong, Jehn-yih
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The service industries journal
Tourism management : research, policies, practice
17
International journal of hospitality management
11
International Journal of Contemporary Hospitality Management
6
Journal of travel and tourism marketing
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
International journal of contemporary hospitality management
3
Journal of Hospitality and Tourism Insights
3
Journal of hospitality and tourism insights
3
The Service Industries Journal
3
International Journal of Event and Festival Management
2
Public personnel management
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Annals of tourism research : ATR ; a social sciences journal
1
Energy & environment
1
Industrial management & data systems
1
International journal of event and festival management
1
International journal of production research
1
International journal of services technology and management
1
Journal of air transport management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Tourism Review
1
Tourism management perspectives : TMP
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OLC EcoSci
5
ECONIS (ZBW)
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Should a lower-price service offer a full-satisfaction guarantee?
Wong, Jehn-yih
;
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1261-1272
Persistent link: https://www.econbiz.de/10003914873
Saved in:
2
Personal ties, reciprocity, competitive intensity, and performance of the strategic alliances in Taiwan's travel industry
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10009127869
Saved in:
3
Should a lower-price service offer a full-satisfaction guarantee?
Wong, Jehn-Yih
;
Tsaur, Sheng-Hshiung
;
Wang, Chih-Hung
- In:
The service industries journal
29
(
2009
)
9-10
,
pp. 1261-1272
Persistent link: https://www.econbiz.de/10008334542
Saved in:
4
Personal ties, reciprocity, competitive intensity, and performance of the strategic alliances in Taiwan's travel industry
Tsaur, Sheng-Hshiung
;
Wang, Chih-Hung
- In:
The service industries journal
31
(
2011
)
6
,
pp. 911-929
Persistent link: https://www.econbiz.de/10008881250
Saved in:
5
Should a lower-price service offer a full-satisfaction guarantee?
Wong, Jehn-Yih
;
Tsaur, Sheng-Hshiung
;
Wang, Chih-Hung
- In:
The service industries journal
29
(
2009
)
9
,
pp. 1261-1272
Persistent link: https://www.econbiz.de/10008312362
Saved in:
6
Physical attractiveness stereotypes and service quality in customer-server encounters
Luoh, Hsiang-fei
;
Tsaur, Sheng-hshiung
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1093-1104
Persistent link: https://www.econbiz.de/10003990491
Saved in:
7
Physical attractiveness stereotypes and service quality in customer-server encounters
Luoh, Hsiang-Fei
;
Tsaur, Sheng-Hshiung
- In:
The service industries journal
29
(
2009
)
8
,
pp. 1093-1104
Persistent link: https://www.econbiz.de/10008275424
Saved in:
8
Physical attractiveness stereotypes and service quality in customer-server encounters
Luoh, Hsiang-Fei
;
Tsaur, Sheng-Hshiung
- In:
The service industries journal
29
(
2009
)
7-8
,
pp. 1093-1104
Persistent link: https://www.econbiz.de/10008286030
Saved in:
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