Narrow search
Showing 1 - 10 of 210
Cover Image
Service industries marketing : new approaches
Hogg, Gillian (contributor) - In: The service industries journal Vol. 18, nr. 3 (1998)
Persistent link: https://www.econbiz.de/10004378151
Cover Image
The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang; Mau, Liang-hung - In: The service industries journal 29 (2009) 1/2, pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
Cover Image
Leveraging responsible artificial intelligence to enhance salespeople well-being and performance
Weng, Chenchen; Yuan, Ruizhi; Ye, Dandan; Huang, Bo; … - In: The service industries journal 44 (2024) 9/10, pp. 735-765
Persistent link: https://www.econbiz.de/10015050118
Cover Image
Customer orientation as a mediator of the influence of locus of control on job performance
Chang, Wan-jing April; Huang, Tung Chun - In: The service industries journal 31 (2011) 1/2, pp. 273-285
Persistent link: https://www.econbiz.de/10008904642
Cover Image
The effect of the internet on front-line employee skills : exploring banking in Sweden and France
Värlander, Sara; Julien, Anne - In: The service industries journal 30 (2010) 7/8, pp. 1245-1261
Persistent link: https://www.econbiz.de/10003996861
Cover Image
Climate perceptions and the customer orientation of frontline service employees
Coelho, Filipe; Augusto, Mário Gomes; Coelho, Arnaldo; … - In: The service industries journal 30 (2010) 7/8, pp. 1343-1357
Persistent link: https://www.econbiz.de/10003996876
Cover Image
Customer orientation of frontline employees and organizational commitment
Ifie, Kemefasu - In: The service industries journal 34 (2014) 8, pp. 699-714
Persistent link: https://www.econbiz.de/10010385540
Cover Image
Salesperson's listening in buyer-seller service relationships
Román, Sergio - In: The service industries journal 34 (2014) 7, pp. 630-644
Persistent link: https://www.econbiz.de/10010385547
Cover Image
Using work design to motivate customer-oriented behaviors
Rayburn, Steven W.; Gilliam, David A. - In: The service industries journal 36 (2016) 7/8, pp. 339-355
Persistent link: https://www.econbiz.de/10011564148
Cover Image
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten; Jaramillo, Fernando; Noboa, Fabrizio - In: The service industries journal 35 (2015) 3, pp. 133-151
Persistent link: https://www.econbiz.de/10011296301