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SERVICE ORIENTED ARCHITECTURE
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Services
61
Dienstleistung
60
Dienstleistungssektor
37
Service industry
37
Innovation
29
Dienstleistungsqualität
15
Service innovation
15
Service quality
15
Innovation management
14
Innovationsmanagement
14
Dienstleistungsinnovation
13
Customer satisfaction
12
Kundenzufriedenheit
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service innovation
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Consumer behaviour
9
Konsumentenverhalten
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New product development
8
Produktentwicklung
8
Beziehungsmarketing
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Customer integration
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Kundenintegration
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services
6
Betriebliche Wertschöpfung
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Theorie
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Theory
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transformative service research
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4
Health care system
4
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66
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Rayburn, Steven W.
3
Arici, Hasan Evrim
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Hofmeister, Johannes
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Kanbach, Dominik K.
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Kraus, Sascha
2
Köseoglu, Mehmet Ali
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Lee, Changyong
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Sundbo, Jon
2
Williams, Colin C.
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Akehurst, Gary
1
Alam, Intekhab Ian
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Albuquerque, Pedro H.
1
Alkire, Linda
1
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1
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1
Arici, Nagihan Cakmakoglu
1
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1
Baker, Virginia
1
Bantau, Gabriela
1
Belanche, Daniel
1
Biege, Sabine
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Bienzeisler, Bernd
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Black, Hulda G.
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The service industries journal
Econometrics
243
SpringerLink / Bücher
142
MPRA Paper
114
IZA Discussion Papers
61
Journal of business research : JBR
61
The journal of services marketing
61
Journal of service management
59
Schriften zum Produktionsmanagement
57
Journal of Services Marketing
50
Computational Economics
45
Journal of service research : JSR
44
Working Papers / eSocialSciences
40
Discussion paper series / IZA
36
Post-Print / HAL
31
Research
30
Working Paper
30
Industrial marketing management : the international journal for industrial and high-tech firms
29
Springer eBook Collection / Business and Economics
29
IZA Discussion Paper
28
Springer eBook Collection
28
Services marketing quarterly
27
Journal of retailing and consumer services
26
Gabler Edition Wissenschaft
25
International journal of production economics
25
Journal of service research
25
The journal of business & industrial marketing
25
Economics Bulletin
23
International journal of services technology and management
23
Journal of Service Management
23
ZEW Discussion Papers
23
Working paper
22
Working Paper Series of the German Council for Social and Economic Data
20
Working paper / National Bureau of Economic Research, Inc.
20
CEPR Discussion Papers
19
European Journal of Marketing
19
European review of service economics and management
19
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
19
International journal of hospitality management
19
NBER working paper series
19
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ECONIS (ZBW)
66
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1
Framework for the classification of service standardisation
Weyers, Morné
;
Louw, Louis
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 409-425
Persistent link: https://www.econbiz.de/10011760426
Saved in:
2
A new service development integrated model
Lee, Yu-cheng
;
Chen, Jih-kuang
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1669-1686
Persistent link: https://www.econbiz.de/10003928655
Saved in:
3
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
4
Transformative service networks : cocreated value as well-being
Black, Hulda G.
;
Gallan, Andrew S.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
Saved in:
5
Novelty-focussed document mapping to identify new service opportunities
Lee, Changyong
;
Lee, Hakyeon
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 345-361
Persistent link: https://www.econbiz.de/10011299592
Saved in:
6
Service encounters as bases for innovation
Sundbo, Jon
;
Sundbo, Donna
;
Henten, Anders
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 255-274
Persistent link: https://www.econbiz.de/10011299600
Saved in:
7
Re-examining encounter intensity's conceptualisation, measurement and role
Ghantous, Nabil
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 237-254
Persistent link: https://www.econbiz.de/10011299601
Saved in:
8
Barriers to outsourcing household
services
to small business
Williams, Colin C.
;
Windebank, Jan
;
Nadin, Sara
- In:
The service industries journal
32
(
2012
)
15
,
pp. 2365-2377
Persistent link: https://www.econbiz.de/10009771958
Saved in:
9
Do innovators perform aboad? : findings from two producer's service sectors
Castro-Lucas, Cristina
;
Diallo, Mbaye Fall
;
Léo, …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 392-408
Persistent link: https://www.econbiz.de/10009732859
Saved in:
10
Challenges of measuring service productivity in innovative, knowledge-intensive business
services
Biege, Sabine
;
Lay, Gunter
;
Zanker, Christoph
;
Schmall, …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 378-391
Persistent link: https://www.econbiz.de/10009732863
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