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Hotel industry
69
Hotellerie
69
Dienstleistungsqualität
35
Service quality
35
Customer value
28
Kundenwert
28
Customer satisfaction
21
Kundenzufriedenheit
21
Beziehungsmarketing
18
Relationship marketing
18
Taiwan
18
Measurement
15
Messung
15
Betriebliche Wertschöpfung
13
Value creation
13
Arbeitszufriedenheit
11
Data envelopment analysis
11
Data-Envelopment-Analyse
11
Job satisfaction
11
Performance measurement
11
Performance-Messung
11
Consumer behaviour
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Konsumentenverhalten
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Dienstleistungssektor
9
Innovation
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Service industry
9
Spain
9
Spanien
9
Innovation management
8
Innovationsmanagement
8
Tourism employees
8
Tourismusberufe
8
Turkey
8
Türkei
8
Tourism industry
7
Tourismuswirtschaft
7
Arbeitsverhalten
6
Corporate culture
6
Dienstleistung
6
Großbritannien
6
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122
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122
Case study
1
Fallstudie
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English
122
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Karatepe, Osman M.
4
Altinay, Levent
3
Chiu, Yung-ho
3
Huang, Chin Wei
3
Chang, Hong-Sheng
2
Joo, Seong-Jong
2
Jung, Hyo Sun
2
Katırcıoğlu, Salih Turan
2
Kilic, Hasan
2
Kim, Soo Y.
2
León-Darder, Fidel
2
Min, Ho-key
2
Min, Hyesung
2
Park, Sang-June
2
Pla-Barber, José
2
Shneikat, Belal
2
Yi, Youjae
2
Yoon, Hye Hyun
2
Abualigah, Ahmad
1
Abubakar, A. Mohammed
1
Aghaei, Iman
1
Akamavi, Raphaël K.
1
Aksezer, Caglar S.
1
Aksu, Mine
1
Alrawadieh, Zaid
1
Altinay, Mehmet
1
Alves, Helena
1
Amario, Enrique Martín
1
Amirtha, Raman
1
Andersson, Tommy D.
1
Andersson-Cederholm, Erika
1
Arancibia Carvajal, Sara
1
Arasli, Huseyin
1
Ashok, Mona
1
Assaf, A. Georges
1
Athari, Seyed Alireza
1
Augustyn, Marcjanna M.
1
Back, Ki-joon
1
Backhouse, Chris J.
1
Badar, Kamal
1
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The service industries journal
International journal of hospitality management
1,011
NBER working paper series
380
International journal of contemporary hospitality management
369
Working paper / National Bureau of Economic Research, Inc.
356
Tourism management : research, policies, practice
353
NBER Working Paper
318
Discussion paper series / IZA
282
Journal of business research : JBR
230
Journal of hospitality marketing & management
221
SpringerLink / Bücher
206
MPRA Paper
199
Working paper / Türkiye Cumhuriyet Merkez Bankası
198
Applied economics
196
IZA Discussion Paper
194
Tourism economics : the business and finance of tourism and recreation
194
IZA Discussion Papers
188
Policy research working paper : WPS
183
Siyasal Bilgiler Fakültesi dergisi / Ankara Üniversitesi
160
World Bank E-Library Archive
156
Applied economics letters
151
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
146
OECD Environment Statistics
142
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
135
Journal of travel and tourism marketing
127
Insurance / Mathematics & economics
126
World Bank Policy Research Working Paper
121
Working Paper
119
Industrial marketing management : the international journal for industrial and high-tech firms
118
ODTÜ gelişme dergisi / Orta Doǧu Teknik Üniversitesi, Iktisadi ve Idari Bilimler Fakültesi
117
Working paper
117
Ankara Üniversitesi Siyasal Bilgiler Fakültesi yayınları
115
International journal of economics and financial issues : IJEFI
110
Tourism management perspectives : TMP
110
Turkish economic review for finance, industry, trade
109
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
103
European journal of operational research : EJOR
102
Economics letters
100
Journal of retailing and consumer services
100
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
99
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ECONIS (ZBW)
122
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1
Service innovation in the hotel industry : culture, behavior, performance
Baradarani, Sarvnaz
;
Kilic, Hasan
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 897-924
Persistent link: https://www.econbiz.de/10011962019
Saved in:
2
Increasing hotel customer value through service quality cues in Taiwan
Chang, Hong-Sheng
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 73-84
Persistent link: https://www.econbiz.de/10003732979
Saved in:
3
Examining the casual relationship among service recovery, perceived justice, perceived risk, and customer value in the hotel industry
Chang, Hong-Sheng
;
Hsiao, Han-Liang
- In:
The service industries journal
28
(
2008
)
3/4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10003751922
Saved in:
4
The HOINCAP scale : measuring intellectual capital in the hotel industry
Kim, Taegoo
;
Yoo, Joanne Jung-eun
;
Lee, Gyehee
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2243-2272
Persistent link: https://www.econbiz.de/10009299001
Saved in:
5
Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
6
Fostering sustainable performance in services through systems thinking
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
39
(
2019
)
15/16
,
pp. 1072-1098
Persistent link: https://www.econbiz.de/10012207448
Saved in:
7
Evaluation of business processes using probability-driven activity-based costing
Stelling, Mark Thomas
;
Roy, Rajkumar
;
Tiwari, Ashutosh
; …
- In:
The service industries journal
30
(
2010
)
13/14
,
pp. 2239-2260
Persistent link: https://www.econbiz.de/10008809590
Saved in:
8
How to support the management of intangibles
Arancibia Carvajal, Sara
;
Fernández Nogales, Angel
- In:
The service industries journal
34
(
2014
)
3
,
pp. 196-211
Persistent link: https://www.econbiz.de/10010344141
Saved in:
9
The service triad : modelling dialectic tensions in service encounters
Andersson-Cederholm, Erika
;
Gyimóthy, Szilvia
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 265-280
Persistent link: https://www.econbiz.de/10003964413
Saved in:
10
When are strategic orientations beneficial for collaborative service innovation?
Cheng, Colin C. J.
;
Sheu, Chwen
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 466-493
Persistent link: https://www.econbiz.de/10011760445
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