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Consumer behaviour
198
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197
Beziehungsmarketing
187
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187
Dienstleistungsqualität
111
Service quality
111
Customer satisfaction
87
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Foxall, Gordon R.
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Ha, Hong Youl
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The service industries journal
Journal of business research : JBR
2,439
Journal of retailing and consumer services
2,083
International journal of hospitality management
882
SpringerLink / Bücher
796
International journal of consumer studies
776
Psychology & marketing
705
The journal of brand management : an international journal
651
Journal of consumer research : JCR ; an interdisciplinary bimonthly
589
NBER working paper series
539
Industrial marketing management : the international journal for industrial and high-tech firms
535
European Journal of Marketing
517
The journal of product & brand management
496
Working paper / National Bureau of Economic Research, Inc.
452
Asia Pacific journal of marketing and logistics
447
European journal of marketing : EJM
435
Journal of Consumer Marketing
411
Journal of marketing management : MM
409
Tourism management : research, policies, practice
405
Journal of the Academy of Marketing Science
401
Journal of marketing research : JMR
396
NBER Working Paper
395
Journal of marketing
394
Journal of travel and tourism marketing
389
Management science : journal of the Institute for Operations Research and the Management Sciences
378
The journal of services marketing
378
Journal of retailing
374
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
369
Marketing intelligence & planning
360
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
356
Journal of marketing communications
348
Journal of strategic marketing
345
Cogent business & management
336
Journal of international consumer marketing
336
Marketing letters : a journal of research in marketing
335
International journal of contemporary hospitality management
330
International journal of retail & distribution management
327
Journal of fashion marketing and management
319
The international review of retail, distribution and consumer research
318
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
317
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ECONIS (ZBW)
340
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1
Brand attachment and customer citizenship behaviors
Cheng, Jui-Chang
;
Luo, She-Juang
;
Yen, Chang-Hua
;
Yang, …
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 263-277
Persistent link: https://www.econbiz.de/10011564113
Saved in:
2
Investigating customers' system justifying responses : application of system justification theory
Legendre, Tiffany S.
;
Lee, Seonjeong
- In:
The service industries journal
41
(
2021
)
11/12
,
pp. 832-851
Persistent link: https://www.econbiz.de/10012623977
Saved in:
3
Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Islam, Jamid Ul
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
Saved in:
4
The structural effects of affective and cognitive elaboration in formation of customer-brand relationship
Ahn, Jiseon
;
Back, Ki-Joon
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 226-242
Persistent link: https://www.econbiz.de/10012208488
Saved in:
5
How does customer engagement value occur in restaurants? : a stimulus-organism-response(S-O-R) perspective
Kabadayi, Ebru Tumer
;
Aksoy, Nilsah Cavdar
;
Baydogan …
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 497-524
Persistent link: https://www.econbiz.de/10014321607
Saved in:
6
Can brand anthropomorphism trigger emotional brand attachment?
Ma, Jianfeng
;
Tu, Hongwei
;
Zhou, Xing
;
Niu, Wanjie
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 555-578
Persistent link: https://www.econbiz.de/10014321609
Saved in:
7
Social media strategy for online service brands
Mills, Adam J.
;
Plangger, Kirk
- In:
The service industries journal
35
(
2015
)
10
,
pp. 521-536
Persistent link: https://www.econbiz.de/10011333308
Saved in:
8
Effects of corporate reputations, relationships and competing suppliers' marketing programmes on customers' cross-buying intentions
Jeng, Shih-Ping
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 15-26
Persistent link: https://www.econbiz.de/10003732911
Saved in:
9
Enhancing volunteer experiences : using communitas to improve engagement and commitment
Curran, Ross
;
Taheri, Babak
- In:
The service industries journal
41
(
2021
)
15/16
,
pp. 1053-1075
Persistent link: https://www.econbiz.de/10012695311
Saved in:
10
Understanding value-creating practices in social media-based brand communities
Sorensen, Anne
;
Drennan, Judy
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 986-1007
Persistent link: https://www.econbiz.de/10011848008
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