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Consumer behaviour
198
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197
Beziehungsmarketing
187
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Dienstleistungsqualität
115
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The service industries journal
Journal of business research : JBR
2,404
Journal of retailing and consumer services
2,227
International journal of hospitality management
931
International journal of consumer studies
775
Psychology & marketing
698
SpringerLink / Bücher
689
NBER working paper series
629
Journal of consumer research : JCR ; an interdisciplinary bimonthly
584
Journal of retailing
535
Working paper / National Bureau of Economic Research, Inc.
531
European Journal of Marketing
513
Industrial marketing management : the international journal for industrial and high-tech firms
497
NBER Working Paper
468
Asia Pacific journal of marketing and logistics
457
Management science : journal of the Institute for Operations Research and the Management Sciences
427
The international review of retail, distribution and consumer research
425
European journal of marketing : EJM
421
The journal of product & brand management
418
International journal of retail & distribution management
410
Journal of Consumer Marketing
408
International Journal of Retail & Distribution Management
406
Journal of marketing
404
Tourism management : research, policies, practice
403
Journal of the Academy of Marketing Science
401
Journal of marketing research : JMR
387
The journal of brand management : an international journal
386
Journal of travel and tourism marketing
384
Journal of marketing management : MM
383
The journal of services marketing
382
Cogent business & management
376
International journal of production economics
358
European journal of operational research : EJOR
356
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
353
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
351
Marketing intelligence & planning
333
Journal of international consumer marketing
329
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
328
Technological forecasting & social change : an international journal
327
Marketing letters : a journal of research in marketing
326
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ECONIS (ZBW)
369
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1
Status demotion in hierarchical loyalty programs : effects of payment source
Ramaseshan, B.
;
Stein, Alisha
;
Rabbanee, Fazlul K.
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011579171
Saved in:
2
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
3
Effect of e-referral incentive programs on referrer loyalty on social platforms
Fu, Xiaorong
;
Pang, Jing
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1234-1255
Persistent link: https://www.econbiz.de/10013466628
Saved in:
4
Gender differences of shoppers in the marketing and management of retail agglomerations
Teller, Christoph
;
Thomson, Jennifer A.
- In:
The service industries journal
32
(
2012
)
6
,
pp. 961-980
Persistent link: https://www.econbiz.de/10009538658
Saved in:
5
Non-targeted customers in individualistic versus collectivistic cultures
Bang, Nguyen
;
Chen, Junsong
;
Chen, Cheng-hao Steve
;
Yu, …
- In:
The service industries journal
34
(
2014
)
15
,
pp. 1199-1218
Persistent link: https://www.econbiz.de/10010492129
Saved in:
6
Measuring customer pre-purchase satisfaction in a retail setting
Huang, W. Y.
;
Dubinsky, Alan J.
- In:
The service industries journal
34
(
2014
)
3
,
pp. 212-229
Persistent link: https://www.econbiz.de/10010344138
Saved in:
7
Linking service climate to customer loyalty
Wang, Mei-ling
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 403-414
Persistent link: https://www.econbiz.de/10011337128
Saved in:
8
Dimensions of customer loyalty in hospitality micro-enterprises
Haghighi, Azin Mostajer
;
Baum, Tom
;
Shafti, Farhad
- In:
The service industries journal
34
(
2014
)
3
,
pp. 251-273
Persistent link: https://www.econbiz.de/10010344131
Saved in:
9
Impact of tacit knowledge on customer loyalty
Pereira, Carla Alexandra Barbosa
;
Alves, Helena
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
Saved in:
10
The antecedent role of customer-to-employee relationships in the development of customer-to-firm relationships
Kim, Wansoo
;
Ok, Chihyung
;
Gwinner, Kevin Patrick
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1139-1157
Persistent link: https://www.econbiz.de/10003996853
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