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Venkat Ramaswamy : how value c...
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Betriebliche Wertschöpfung
34
Value creation
34
Customer integration
31
Kundenintegration
31
Beziehungsmarketing
26
Relationship marketing
26
Dienstleistungsqualität
19
Service quality
19
Consumer behaviour
15
Konsumentenverhalten
15
Customer value
13
Kundenwert
13
Customer satisfaction
12
Kundenzufriedenheit
12
value co-creation
12
Dienstleistungssektor
11
Service industry
11
Service-Dominant Logic
10
Service-dominant logic
10
Stakeholder
9
Dienstleistung
8
Innovation
8
Services
8
Innovation management
7
Innovationsmanagement
7
co-creation
6
service-dominant logic
6
Customer service
5
Kundenservice
5
Service innovation
5
perceived value
5
Bibliometrics
4
Bibliometrie
4
Customer engagement
4
Dienstleistungsinnovation
4
Internet marketing
4
Lieferkette
4
Online-Marketing
4
Social Web
4
Social web
4
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English
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Chou, Cindy Yunhsin
2
Hollebeek, Linda D.
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Horbel, Chris
2
Popp, Bastian
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Rather, Raouf Ahmad
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Tsiotsou, Rodoula H.
2
Woratschek, Herbert
2
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Bienzeisler, Bernd
1
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The service industries journal
Journal of business research : JBR
433
Journal of business ethics : JOBE
407
SpringerLink / Bücher
262
Industrial marketing management : the international journal for industrial and high-tech firms
212
Corporate social responsibility and environmental management
194
Business strategy and the environment
190
Technological forecasting & social change : an international journal
183
International journal of project management : the journal of The International Project Management Association
110
Business & society
107
Springer eBook Collection
99
Journal of retailing and consumer services
98
Tourism management : research, policies, practice
98
Strategic management journal
89
International journal of production economics
82
The journal of business & industrial marketing
72
Working paper
72
Journal of business ethics : JBE
70
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
69
International journal of hospitality management
68
World Bank E-Library Archive
68
International journal of innovation management
64
Research policy : policy, management and economic studies of science, technology and innovation
64
California management review
62
Journal of service management
62
International journal of value chain management : IJVCM
60
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
59
Business horizons
58
Journal of strategic marketing
58
The journal of services marketing
57
Public management review
56
Administrative Sciences : open access journal
53
Cogent business & management
52
European management journal
51
Journal of marketing management : MM
51
Management decision : MD
51
Research
51
The journal of product innovation management : an international publication of the Product Development & Management Association
51
IFPRI discussion paper
50
International journal of production research
50
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ECONIS (ZBW)
60
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1
Consumer transformation through volunteer service experiences
Mulder, Mark R.
;
Rapp, Justine M.
;
Hamby, Anne
;
Weaver, Todd
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 865-882
Persistent link: https://www.econbiz.de/10011416849
Saved in:
2
Understanding value-creating practices in social media-based brand communities
Sorensen, Anne
;
Drennan, Judy
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 986-1007
Persistent link: https://www.econbiz.de/10011848008
Saved in:
3
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
4
Value co-creation via information and communications technology
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
The service industries journal
34
(
2014
)
13
,
pp. 1043-1059
Persistent link: https://www.econbiz.de/10010412932
Saved in:
5
Value co-creation in the B2B context : a conceptual framework and its implications
Pathak, Buddhi
;
Ashok, Mona
;
Tan, Yin Leng
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 178-205
Persistent link: https://www.econbiz.de/10013167417
Saved in:
6
The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela
;
Canhoto, Ana Isabel Domingos
;
Said, …
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
Saved in:
7
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
8
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
9
Exploring antecedents of customer citizenship behaviors in services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
Saved in:
10
A service ecosystem experience-based framework for sport marketing
Tsiotsou, Rodoula H.
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 478-509
Persistent link: https://www.econbiz.de/10011657346
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