Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Content shared between banks a...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
187
Relationship marketing
187
Dienstleistungsqualität
88
Service quality
88
Consumer behaviour
76
Konsumentenverhalten
76
Customer satisfaction
69
Kundenzufriedenheit
69
Bank
53
Bibliometrics
31
Bibliometrie
31
Social Web
28
Social web
28
Taiwan
26
Internet marketing
23
Online-Marketing
23
Customer integration
20
Dienstleistungssektor
20
Kundenintegration
20
Service industry
20
Confidence
19
Vertrauen
19
Customer service
18
Kundenservice
18
Beschwerdemanagement
17
Complaint management
17
E-commerce
15
Electronic Commerce
15
Betriebliche Wertschöpfung
14
Lieferantenmanagement
14
Supplier relationship management
14
Value creation
14
customer loyalty
14
Customer value
13
Emotion
13
Kundenwert
13
Online retailing
13
Online-Handel
13
Salespeople
13
Verkaufspersonal
13
more ...
less ...
Online availability
All
Undetermined
106
Free
5
Type of publication
All
Article
279
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
281
Aufsatz in Zeitschrift
281
Case study
3
Fallstudie
3
Collection of articles of several authors
2
Sammelwerk
2
Language
All
English
281
Author
All
Ha, Hong Youl
4
Bayighomog, Steven W.
3
Eid, Riyad
3
Kumar, Satish
3
Köseoglu, Mehmet Ali
3
Wu, Cedric Hsi-jui
3
Back, Ki-Joon
2
Bloemer, Johanna M.
2
Chao, Pei
2
Dun, Zanna van
2
Durkin, Mark
2
Gil Saura, Irene
2
Gürlek, Mert
2
Ha, Sejin
2
Haq, Rehan ul-
2
Henseler, Jörg
2
Horbel, Chris
2
Howcroft, John Barry
2
Janda, Swinder
2
Karatepe, Osman M.
2
Kim, Wansoo
2
Lee, Seonjeong
2
Legendre, Tiffany S.
2
Lin, Wen-bao
2
Ma, Jianfeng
2
Medina, Cayetano
2
Nätti, Satu
2
Ok, Chihyung
2
Palacios Marqués, Daniel
2
Popp, Bastian
2
Rey, Manuel
2
Rufín, Ramón
2
Sanz Blas, Silvia
2
Tanova, Cem
2
Tung, Wei
2
Woratschek, Herbert
2
Yeh, Tsai-lien
2
Yen, David C.
2
Yi, Youjae
2
Zhou, Xing
2
more ...
less ...
Published in...
All
The service industries journal
Journal of business research : JBR
1,443
Journal of retailing and consumer services
855
Journal of banking & finance
802
SpringerLink / Bücher
702
Die Bank
602
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
601
Industrial marketing management : the international journal for industrial and high-tech firms
557
Technological forecasting & social change : an international journal
515
International journal of hospitality management
492
NBER working paper series
478
Euromoney
419
Working paper / National Bureau of Economic Research, Inc.
371
Cogent business & management
359
NBER Working Paper
348
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
314
Tourism management : research, policies, practice
303
Finance research letters
288
The journal of business & industrial marketing
283
International journal of internet marketing and advertising : IJIMA
276
Der langfristige Kredit : Zeitschrift für Finanzierung, Kapitalanlage und Immobilienwesen
275
IMF working papers
270
Applied economics
265
Research in international business and finance
264
Management science : journal of the Institute for Operations Research and the Management Sciences
259
Springer eBook Collection
258
The journal of services marketing
256
Journal of business ethics : JOBE
255
Journal of financial stability
253
International journal of contemporary hospitality management
252
Europäische Hochschulschriften / 5
251
Psychology & marketing
244
Journal of travel and tourism marketing
242
Working paper
241
Discussion papers / CEPR
237
Journal of the Academy of Marketing Science
237
CESifo working papers
235
Discussion paper / Centre for Economic Policy Research
233
Research policy : policy, management and economic studies of science, technology and innovation
229
International journal of economics and financial issues : IJEFI
225
more ...
less ...
Source
All
ECONIS (ZBW)
281
Showing
1
-
10
of
281
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Exploring interactive communication using social media
Zhang, Chrystal B.
;
Lin, Yi Hsin
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 670-693
Persistent link: https://www.econbiz.de/10011401815
Saved in:
2
Customer e-complaining behaviours using social media
Balaji, M. S.
;
Jha, Subhash
;
Stafford, Marla Royne
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 633-654
Persistent link: https://www.econbiz.de/10011401814
Saved in:
3
Social media strategy for online service brands
Mills, Adam J.
;
Plangger, Kirk
- In:
The service industries journal
35
(
2015
)
10
,
pp. 521-536
Persistent link: https://www.econbiz.de/10011333308
Saved in:
4
Stakeholder engagement via social media : an analysis of third-party logistics companies
Denktaş-Şakar, Gül
;
Sürücü, Ebru
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 866-889
Persistent link: https://www.econbiz.de/10012260359
Saved in:
5
Revisiting a model of customer engagement cycle : a systematic review
Hoang, Duc
;
Kousi, Sofia
;
Martinez, Luis F.
;
Kumar, Satish
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 579-617
Persistent link: https://www.econbiz.de/10014321614
Saved in:
6
Customer engagement and employee engagement : systematic review and future directions
Chandni, Shumaila
;
Rahman, Zillur
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 932-959
Persistent link: https://www.econbiz.de/10012292979
Saved in:
7
Does culture affect sentiments expressed in cruise tours' eWOM?
Buzova, Daniela
;
Sanz Blas, Silvia
;
Cervera-Taulet, Amparo
- In:
The service industries journal
39
(
2019
)
2
,
pp. 154-173
Persistent link: https://www.econbiz.de/10012203259
Saved in:
8
Consumer engagement : the role of social currency in online reviews
Kesgin, Muhammet
;
Murthy, Rajendran S.
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 609-636
Persistent link: https://www.econbiz.de/10012204746
Saved in:
9
How different advertising formats and calls to action on videos affect advertising recognition and consequent behaviours
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Chang, Chin-I.
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 358-379
Persistent link: https://www.econbiz.de/10012208556
Saved in:
10
Towards a typology of negative engagement behavior in social media
Lievonen, Matias
;
Bowden, Jana
;
Luoma-aho, Vilma
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 238-259
Persistent link: https://www.econbiz.de/10014321576
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
