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Consumer behaviour
198
Konsumentenverhalten
197
Customer satisfaction
173
Kundenzufriedenheit
173
Dienstleistungsqualität
134
Service quality
134
Beziehungsmarketing
99
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Emotion
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customer satisfaction
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Gannon, Martin Joseph
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Yi, Youjae
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Dabholkar, Pratibha A.
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Alrawadieh, Zaid
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Amin, Muslim
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Arici, Hasan Evrim
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The service industries journal
Journal of business research : JBR
2,192
Journal of retailing and consumer services
2,052
International journal of hospitality management
1,009
Tourism management : research, policies, practice
959
International journal of consumer studies
778
Psychology & marketing
717
Journal of travel and tourism marketing
660
NBER working paper series
636
Journal of consumer research : JCR ; an interdisciplinary bimonthly
597
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
578
Discussion paper series / IZA
553
Working paper / National Bureau of Economic Research, Inc.
544
NBER Working Paper
473
European Journal of Marketing
463
Asia Pacific journal of marketing and logistics
442
SpringerLink / Bücher
419
Journal of Consumer Marketing
416
The journal of product & brand management
396
Tourism management perspectives : TMP
389
Journal of hospitality marketing & management
379
European journal of marketing : EJM
378
Journal of marketing research : JMR
371
The journal of brand management : an international journal
366
International journal of contemporary hospitality management
364
The journal of services marketing
363
Journal of retailing
350
Management science : journal of the Institute for Operations Research and the Management Sciences
350
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
349
Journal of marketing management : MM
345
Cogent business & management
343
Journal of marketing
332
Journal of the Academy of Marketing Science
332
Journal of international consumer marketing
329
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
322
IZA Discussion Paper
321
Journal of Services Marketing
320
Journal of economic psychology : research in economic psychology and behavioral economics
317
Marketing letters : a journal of research in marketing
313
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
311
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ECONIS (ZBW)
348
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1
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10
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348
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1
Exploring how mindfulness may enhance perceived value of travel experience
Loureiro, Sandra Maria Correia
;
Stylos, Nikolaos
; …
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 800-824
Persistent link: https://www.econbiz.de/10012260355
Saved in:
2
The impact of social cues on passengers' travel experience
Ittamalla, Rajesh
;
Kumar, Daruri Venkata Srinivas
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 299-318
Persistent link: https://www.econbiz.de/10012203294
Saved in:
3
The effects of host sincerity on tourists' perceived destination image
Wu, Lingfei
;
Taheri, Babak
;
Okumus, Fevzi
;
Wang, Suosheng
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 83-104
Persistent link: https://www.econbiz.de/10014450281
Saved in:
4
Investigating the effects of tourist engagement on
satisfaction
and loyalty
Mostafa Rasoolimanesh, S.
;
Shuhaida Md Noor
;
Schuberth, …
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 559-574
Persistent link: https://www.econbiz.de/10012204733
Saved in:
5
Mixed feelings? : fluctuations in well-being during tourist travels
Mayer, Verônica Feder
;
Machado, Juliane dos Santos
; …
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 158-180
Persistent link: https://www.econbiz.de/10012207502
Saved in:
6
Key drivers of services website loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
7
Customer service well-being : scale development and validation
Falter, Mareike
;
Hadwich, Karsten
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
Saved in:
8
Experience vs quality : predicting
satisfaction
and loyalty in services
Cetin, Gurel
- In:
The service industries journal
40
(
2020
)
15/16
,
pp. 1167-1182
Persistent link: https://www.econbiz.de/10012403821
Saved in:
9
The importance of hotel employee service attitude and the
satisfaction
of international tourists
Kuo, Chun-Min
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 1073-1085
Persistent link: https://www.econbiz.de/10003598958
Saved in:
10
Heritage site management : from dark tourism to transformative service experience?
Magee, Roxanna
;
Gilmore, Audrey
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 898-917
Persistent link: https://www.econbiz.de/10011416854
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