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Consumer behaviour
198
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197
Beziehungsmarketing
187
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Dienstleistungsqualität
127
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The service industries journal
Journal of business research : JBR
2,822
Journal of retailing and consumer services
2,312
SpringerLink / Bücher
1,106
International journal of hospitality management
1,033
International journal of consumer studies
794
Psychology & marketing
769
NBER working paper series
754
Technological forecasting & social change : an international journal
737
Springer eBook Collection
713
Industrial marketing management : the international journal for industrial and high-tech firms
688
Journal of consumer research : JCR ; an interdisciplinary bimonthly
595
Management science : journal of the Institute for Operations Research and the Management Sciences
591
Working paper / National Bureau of Economic Research, Inc.
587
Journal of retailing
550
NBER Working Paper
527
European Journal of Marketing
524
Tourism management : research, policies, practice
513
International journal of production economics
484
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
470
Asia Pacific journal of marketing and logistics
466
European journal of operational research : EJOR
461
Journal of marketing
447
International Journal of Retail & Distribution Management
441
Journal of travel and tourism marketing
437
European journal of marketing : EJM
435
Journal of Consumer Marketing
433
The international review of retail, distribution and consumer research
432
Journal of marketing management : MM
430
The journal of product & brand management
427
The journal of services marketing
427
The journal of brand management : an international journal
420
Journal of the Academy of Marketing Science
416
International journal of retail & distribution management
414
Journal of marketing research : JMR
413
Cogent business & management
403
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
376
International journal of contemporary hospitality management
374
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
370
Electronic commerce research
360
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ECONIS (ZBW)
405
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1
Customer readiness-customer participation link in e-services
Tuan Nguyen
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 738-769
Persistent link: https://www.econbiz.de/10013362141
Saved in:
2
Does emotional labor moderate customer participation and buying?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 356-373
Persistent link: https://www.econbiz.de/10011564156
Saved in:
3
Revisiting a model of customer engagement cycle : a systematic review
Hoang, Duc
;
Kousi, Sofia
;
Martinez, Luis F.
;
Kumar, Satish
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 579-617
Persistent link: https://www.econbiz.de/10014321614
Saved in:
4
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
5
Understanding value-creating practices in social media-based brand communities
Sorensen, Anne
;
Drennan, Judy
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 986-1007
Persistent link: https://www.econbiz.de/10011848008
Saved in:
6
A longitudinal study of online non-relationship intentions
Ha, Hong Youl
;
Janda, Swinder
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 343-354
Persistent link: https://www.econbiz.de/10008937452
Saved in:
7
Promoting electronic customer-to-customer interaction : evidence from social commerce sites
Zhou, Ying
;
Furuoka, Fumitaka
;
Sameer Kumar
- In:
The service industries journal
44
(
2024
)
11/12
,
pp. 873-899
Persistent link: https://www.econbiz.de/10015050136
Saved in:
8
An approach to prioritize customer-based, cost-effective service enhancements
Srinivasan, V.
;
Shainesh, G.
;
Sharma, Anand K.
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 747-762
Persistent link: https://www.econbiz.de/10011439912
Saved in:
9
Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
Saved in:
10
Impact of co-production on consumer perception of empowerment
Harrison, Tina
;
Waite, Kathryn
- In:
The service industries journal
35
(
2015
)
10
,
pp. 502--520
Persistent link: https://www.econbiz.de/10011333309
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