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~isPartOf:"Tourism management perspectives : TMP"
~subject:"Kundenzufriedenheit"
~subject:"Schätzung"
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Kundenzufriedenheit
Schätzung
Hotel industry
99
Hotellerie
98
Hospitality industry
33
Tourism industry
33
Tourismuswirtschaft
33
Gastgewerbe
32
Tourism
30
Tourismus
29
Consumer behaviour
24
Konsumentenverhalten
24
Tourism employees
18
Tourismusberufe
18
Arbeitszufriedenheit
13
Customer satisfaction
13
Dienstleistungsqualität
13
Job satisfaction
13
Service quality
13
Coronavirus
12
Hospital
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Krankenhaus
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Arbeitskräfte
10
Arbeitsverhalten
10
Beziehungsmarketing
10
Relationship marketing
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Work behaviour
10
Workforce
10
Hotels
9
Viral marketing
9
Virales Marketing
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Firm performance
8
Holiday behaviour
8
Hotel
8
Performance measurement
8
Performance-Messung
8
Unternehmenserfolg
8
Urlaubsverhalten
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Bibliometrics
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Bibliometrie
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7
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English
15
Author
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Muskat, Birgit
2
Prayag, Girish
2
Taheri, Babak
2
Alola, Uju Violet
1
Avci, Turgay
1
Björk, Peter
1
Boujelbene, Younes
1
Boǧan, Erhan
1
Chen, Shan-Pei
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Chen, Yong
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Cheng, Mingming
1
Chiang, Tai-Ying
1
Cró, Susana
1
Dedeoğlu, Bekir Bora
1
Doğantekin, Ali
1
Fotiadis, Anestis K.
1
Guetat, Hazar
1
Ho, Juei-Ling
1
Huan, Tzung-cheng
1
Huu Thai Thinh Nguyen
1
Jarboui, Sami
1
Jiang, Kai
1
Kaminakis, Kostas
1
Kumar, Vivek
1
Lai, Hsin-Ju
1
Le Van Huy
1
Li, Zhiyong
1
Lin, Yi-Chin
1
Liu, Chyong-Ru
1
Martins, António Miguel
1
Mertzanis, Charilaos
1
Morrison, Alastair M.
1
Nguyen, Ninh
1
Olugbade, Olusegun A.
1
Papastathopoulos, Avraam
1
Pervan, Simon
1
Srivastava, Arpita
1
Sthapit, Erose
1
Wu, Tsung-Chiung
1
Yeh, Pi-Hua
1
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Tourism management perspectives : TMP
International journal of hospitality management
176
Discussion paper series / IZA
91
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
73
International journal of contemporary hospitality management
71
Journal of hospitality marketing & management
60
Working paper / National Bureau of Economic Research, Inc.
59
International journal of productivity and quality management : IJPQM
51
Tourism management : research, policies, practice
49
NBER working paper series
45
IZA Discussion Papers
43
NBER Working Paper
43
Journal of travel and tourism marketing
41
The TQM journal : the international review of organizational improvement
36
IZA Discussion Paper
34
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
32
Applied economics
30
Total quality management & business excellence
27
International journal of quality & reliability management
25
Journal of retailing and consumer services
24
The service industries journal
22
Quality management journal : QMJ
21
Discussion paper
20
CESifo working papers
19
Discussion paper / Centre for Economic Policy Research
19
Health marketing quarterly
19
International journal of quality and service sciences
19
Health care management review : HCM review
18
International journal of services and operations management
18
International journal of services, economics and management
18
Journal of business research : JBR
16
The American economic review
16
The journal of services marketing
16
International journal of services and operations management : IJSOM
14
Journal of hospitality and tourism insights
14
Working paper
14
Managing service quality : MSQ ; an international journal
13
Tourism economics : the business and finance of tourism and recreation
13
Applied economics letters
12
Cogent business & management
12
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ECONIS (ZBW)
15
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1
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1
Introduction to the special issue: consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
;
Prayag, Girish
;
Muskat, Birgit
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10013209312
Saved in:
2
Foreign Direct Investment in the tourism sector : the case of France
Cró, Susana
;
Martins, António Miguel
- In:
Tourism management perspectives : TMP
33
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012170482
Saved in:
3
Consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
(
ed.
);
Prayag, Girish
(
ed.
); …
-
2021
Persistent link: https://www.econbiz.de/10013209424
Saved in:
4
Evaluation of hotel industry performance and corporate governance : a stochastic frontier analysis
Guetat, Hazar
;
Jarboui, Sami
;
Boujelbene, Younes
- In:
Tourism management perspectives : TMP
15
(
2015
),
pp. 128-136
Persistent link: https://www.econbiz.de/10011342234
Saved in:
5
Hotel attributes and overall customer satisfaction : what did COVID-19 change?
Srivastava, Arpita
;
Kumar, Vivek
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209318
Saved in:
6
Development and validation of a scale measuring hotel website service
quality
(HWebSQ)
Le Van Huy
;
Huu Thai Thinh Nguyen
;
Nguyen, Ninh
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012296662
Saved in:
7
What services do Muslim tourists want? : uncovering nonlinear relationships and unobserved heterogeneity
Papastathopoulos, Avraam
;
Kaminakis, Kostas
;
Mertzanis, …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012296731
Saved in:
8
A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests
Chen, Yong
;
Jiang, Kai
- In:
Tourism management perspectives : TMP
30
(
2019
),
pp. 197-207
Persistent link: https://www.econbiz.de/10012008355
Saved in:
9
Social servicescape and Asian students : an analysis of spring break island bed and breakfast experiences in Taiwan
Lin, Yi-Chin
;
Lai, Hsin-Ju
;
Morrison, Alastair M.
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 165-173
Persistent link: https://www.econbiz.de/10012112997
Saved in:
10
Sources of distrust : Airbnb guests' perspectives
Sthapit, Erose
;
Björk, Peter
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 245-253
Persistent link: https://www.econbiz.de/10012113006
Saved in:
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