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Decoding tourist satisfaction and loyalty at hotels : a confirmatory factor analytic approach
Adil, Mohd; Nasir, Mohd; Kumar, Mukesh - In: International journal of productivity and quality … 34 (2021) 4, pp. 561-580
Persistent link: https://www.econbiz.de/10013093171
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Tourist engagement and citizenship behavior : the mediating role of relationship quality in the hotel industry
Shafiee, Majid Mohammad; Tabaeeian, Reihaneh Alsadat; … - In: Tourism and hospitality research : THR 20 (2020) 4, pp. 481-492
Persistent link: https://www.econbiz.de/10012263796
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How do international tourists perceive hotel quality? : an exploratory study of service qualtiy in Antalya tourism region
Dortyol, Ibrahim Taylan; Varinli, Inci; Kitapci, Olgun - In: International journal of contemporary hospitality management 26 (2014) 3, pp. 470-495
Persistent link: https://www.econbiz.de/10010358419
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Customer Service in Varna Hotels : Foreign Tourists’ Perceptions
Ivanova, Maya G. - 2017
The paper examines the quality of customer service in Varna hotels. Quantitative methods are used – a survey conducted among 135 participants from 22 countries, staying at hotels in Varna. The findings reveal foreign tourists' perceptions of the services in Varna hotels. Customer evaluation of...
Persistent link: https://www.econbiz.de/10012942808
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Antecedents of Muslim tourist loyalty : rhe role of Islamic religiosity and tourist value co-creation
Abror, Abror; Patrisia, Dina; Engriani, Yunita; Wardi, Yunia - In: Cogent business & management 10 (2023) 2, pp. 1-21
This research investigates the antecedents of tourist loyalty in the Muslim-friendly tourism context. It examines the … link between Islamic tourism destination attributes, service quality, customer engagement, value co-creation, and loyalty … (SEM) with AMOS 24 as the software data analysis package. This study revealed that Islamic tourism destination attributes …
Persistent link: https://www.econbiz.de/10014503242
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Travel motivations of Iranian tourists to Turkey and their satisfaction level with all-inclusive package tours
Ozturk, Yuksel; San, Rana Allahyari; Okumus, Fevzi; … - In: Journal of vacation marketing 25 (2019) 1, pp. 25-36
Persistent link: https://www.econbiz.de/10011986581
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Exploring the impacts of national image, service quality, and perceived value on international tourist behaviors : a Nepali case
Zhang, Juyan; Adhikari, Dharma; Fahmy, Shahira; Kang, Seok - In: Journal of vacation marketing 26 (2020) 4, pp. 473-488
Persistent link: https://www.econbiz.de/10012265245
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Language facilitation for outbound Chinese tourists : importance-performance and gap analyses of New Zealand hotels
Ying, Tianyu; Wen, Jun; Wang, Liang - In: Journal of travel and tourism marketing 35 (2018) 9, pp. 1222-1233
Persistent link: https://www.econbiz.de/10011942079
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Multi-dimensions of the perceived benefits in a medical hotel and their roles in international travelers' decision-making process
Han, Heesup; Hwang, Jinsoo - In: International journal of hospitality management 35 (2013), pp. 100-108
Persistent link: https://www.econbiz.de/10010225845
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The green B&B promotion strategies for tourist loyalty : surveying the restart of Chinese national holiday travel after COVID-19
Cai, Gangwei; Xu, Lei; Gao, Weijun - In: International journal of hospitality management 94 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012495090