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Transforming form the goods to the service-dominant logic
Skålén, Per; Edvardsson, Bo - In: Marketing theory 16 (2016) 1, pp. 101-121
Persistent link: https://www.econbiz.de/10011494990
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Value proposition test-driving for service innovation : how frontline employees innovate value propositions
Åkesson, Maria; Skålén, Per; Edvardsson, Bo; … - In: Journal of service theory and practice : JSTP 26 (2016) 3, pp. 338-362
Persistent link: https://www.econbiz.de/10011528303
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Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa; Edvardsson, Bo; Jonas, Julia M.; … - In: Journal of business research : JBR 69 (2016) 8, pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
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Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba; Di Pietro, Laura; Edvardsson, Bo; Renzi, … - In: Journal of service management 27 (2016) 4, pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
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Customer experience from a self-service system perspective
Åkesson, Maria; Edvardsson, Bo; Tronvoll, Bård - In: Journal of service management 25 (2014) 5, pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
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Recovering service failure through resource integration
Xu, Yingzi; Tronvoll, Bård; Edvardsson, Bo - In: The service industries journal 34 (2014) 16, pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
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Institutional logics matter when coordinating resource integration
Edvardsson, Bo; Kleinaltenkamp, Michael; Tronvoll, Bård; … - In: Marketing theory 14 (2014) 3, pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
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Conceptualizing resource integration as an embedded process : matching, resourcing and valuing
Caridà, Angela; Edvardsson, Bo; Colurcio, Maria - In: Marketing theory 19 (2019) 1, pp. 65-84
Persistent link: https://www.econbiz.de/10012001473
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Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina; Koskela-Huotari, Kaisa; Tronvoll, Bård; … - In: Journal of service research 24 (2021) 2, pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
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Initiation of business relationships in service-dominant settings
Edvardsson, Bo; Holmlund, Maria; Strandvik, Tore - In: Industrial marketing management : the international … 37 (2008) 3, pp. 339-350
Persistent link: https://www.econbiz.de/10003713319