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Beziehungsmarketing
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19
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19
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17
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Gil Saura, Irene
Homburg, Christian
170
Bruhn, Manfred
165
Haslem, John A.
102
Lopez de Prado, Marcos
97
Han, Heesup
89
Kumar, V.
88
Hitt, Michael A.
80
Huber, Frank
80
Hinterhuber, Hans H.
74
Rugman, Alan M.
71
Matzler, Kurt
69
Verhoef, Peter C.
63
Bauer, Hans H.
61
Herrmann, Andreas
61
Müller-Stewens, Günter
58
Verbeke, Alain
58
Wiedmann, Klaus-Peter
58
Keuper, Frank
57
Mattila, Anna S.
56
Mittal, Vikas
54
Smith, Alan D.
54
Stauss, Bernd
54
Foss, Nicolai J.
53
Krafft, Manfred
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Vrontis, Demetris
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Whittington, Richard
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Svensson, Göran
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of hospitality marketing & management
3
Management decision : MD
3
The journal of brand management : an international journal
3
European retail research
2
International journal of hospitality management
2
International journal of retail and distribution management
2
Journal of vacation marketing : an international journal
2
The international review of retail, distribution and consumer research
2
The journal of services marketing
2
The service industries journal
2
Tourism review : the official journal of the AIEST
2
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
Economic research
1
International journal of retail & distribution management
1
International journal of technology marketing : IJTMkt
1
Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE)
1
Journal of consumer behaviour : an international research review
1
Journal of electronic commerce research : JECR
1
Journal of industrial and business economics
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of retailing and consumer services
1
Journal of service management
1
Journal of service theory and practice : JSTP
1
Service business
1
Social and sustainability marketing : a casebook for reaching your socially responsible consumers through marketing science
1
Strategic marketing in tourism services
1
The journal of business & industrial marketing
1
The journal of product & brand management
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management perspectives : TMP
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ECONIS (ZBW)
47
EconStor
1
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1
Influence of environmental practices on brand equity, satisfaction and word of mouth
Moise, Mihaela Simona
;
Gil Saura, Irene
;
Šerić, Maja
; …
- In:
The journal of brand management : an international journal
26
(
2019
)
6
,
pp. 646-657
Persistent link: https://www.econbiz.de/10012120864
Saved in:
2
Analyzing heterogeneity on the value, satisfaction, word-of-mouth relationship in retailing
Fuentes-Blasco, María
;
Moliner-Velázquez, Beatriz
; …
- In:
Management decision : MD
55
(
2017
)
7
,
pp. 1558-1577
Persistent link: https://www.econbiz.de/10011731374
Saved in:
3
Role of marketing and technological innovation on store equity, satisfaction and word-of-mouth in retailing
Fuentes-Blasco, María
;
Moliner-Velázquez, Beatriz
; …
- In:
The journal of product & brand management
26
(
2017
)
6
,
pp. 650-666
Persistent link: https://www.econbiz.de/10011801144
Saved in:
4
From retail innovation and image to loyalty : moderating effects of product type
Moliner Velázquez, Beatriz
;
Fuentes Blasco, Maria
; …
- In:
Service business
13
(
2019
)
1
,
pp. 199-224
Persistent link: https://www.econbiz.de/10011965894
Saved in:
5
Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
International journal of hospitality management
47
(
2015
),
pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
Saved in:
6
Information and communication technology in retailing : a cross-industry comparison
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 232-238
Persistent link: https://www.econbiz.de/10003852544
Saved in:
7
Logistics service quality and technology investment in retailing
Gil Saura, Irene
;
Ruiz-Molina, María-Eugenia
- In:
European retail research
23
(
2009
)
1
,
pp. 69-82
Persistent link: https://www.econbiz.de/10003832164
Saved in:
8
Conceptualizing and measuring loyalty : towards a conceptual model of tourist loyalty antecedents
Moliner Valázquez, Beatriz
;
Gil Saura, Irene
;
Ruiz …
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
1
,
pp. 65-81
Persistent link: https://www.econbiz.de/10008840752
Saved in:
9
Logistic service quality and technology : a comparison between supplier-retailer and retailer-consumer relationships
Gil Saura, Irene
;
Ruiz Molina, Maria Eugenia
;
Servera …
- In:
The international review of retail, distribution and …
18
(
2008
)
5
,
pp. 495-510
Persistent link: https://www.econbiz.de/10003806239
Saved in:
10
Loyalty in high-quality hotels of Croatia : from marketing initiatives to customer brand loyalty creation
Šerić, Maja
;
Gil Saura, Irene
;
Mollá Descals, Alejandro
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
2
,
pp. 114-140
Persistent link: https://www.econbiz.de/10009774824
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