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Consumer behaviour
115
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115
Customer satisfaction
66
Kundenzufriedenheit
66
Beziehungsmarketing
49
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49
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40
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Han, Heesup
Belk, Russell W.
116
Mattila, Anna S.
110
Huber, Frank
107
Hommes, Cars H.
104
Usman, Osly
99
Grunert, Klaus G.
98
Homburg, Christian
96
Bauer, Hans H.
95
Wohlfart, Johannes
91
Phau, Ian
87
Wiedmann, Klaus-Peter
86
Herrmann, Andreas
85
Lusk, Jayson L.
84
Sheth, Jagdish N.
82
Weber, Michael
80
Gierl, Heribert
79
Falk, Armin
77
Grewal, Dhruv
77
Bagozzi, Richard P.
75
Evans, George W.
73
Foxall, Gordon R.
73
Khare, Arpita
73
Roth, Christopher
73
Dwivedi, Yogesh Kumar
71
Heckman, James J.
71
Loureiro, Sandra Maria Correia
71
Septianto, Felix
69
Jang, Soocheong
68
Nayga, Rodolfo M.
66
Verhoef, Peter C.
65
Agarwal, Sumit
64
Wansink, Brian
64
Walsh, Gianfranco
63
Paul, Justin
62
Spiller, Achim
62
Stavins, Joanna
62
Gorodnichenko, Yuriy
61
Laroche, Michel
59
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Journal of travel and tourism marketing
39
International journal of hospitality management
36
International journal of contemporary hospitality management
12
Tourism management : research, policies, practice
9
Journal of hospitality marketing & management
8
Tourism management perspectives : TMP
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of retailing and consumer services
3
Journal of vacation marketing
3
Tourism and hospitality research : the surrey quarterly review
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
European business review
1
International journal of physical distribution and logistics management
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Journal of Contemporary Issues in Business and Government
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ECONIS (ZBW)
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1
Personality, social comparison. consumptiion emotions, satisfaction, and behavioral intentions : how do these and other factors relate in a hotel setting?
Jani, Dev
;
Han, Heesup
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 970-993
Persistent link: https://www.econbiz.de/10010194945
Saved in:
2
Personality, satisfaction, image, ambience, and loyalty : testing their relationships in the hotel industry
Jani, Dev
;
Han, Heesup
- In:
International journal of hospitality management
37
(
2014
),
pp. 11-20
Persistent link: https://www.econbiz.de/10010354251
Saved in:
3
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
Saved in:
4
A study of brand prestige in the casino industry : the moderating role of customer involvement
Han, Heesup
;
Lee, JungHoon
;
Hwang, Jinsoo
- In:
Tourism and hospitality research : the surrey quarterly …
18
(
2018
)
1
,
pp. 96-106
Persistent link: https://www.econbiz.de/10011846778
Saved in:
5
Influence of environmental stimuli on hotel customer emotional loyalty response: Testing the moderating effect of the big five personality factors
Jani, Dev
;
Han, Heesup
- In:
International journal of hospitality management
44
(
2015
),
pp. 48-57
Persistent link: https://www.econbiz.de/10010501239
Saved in:
6
The role of brand personality, self-congruity, and sensory experience in elucidating sky lounge users' behavior
Chua, Bee-Lia
;
Kim, Hyeon-Cheol
;
Lee, Sanghyeop
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 29-42
Persistent link: https://www.econbiz.de/10012179361
Saved in:
7
Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops
Song, Hak-jun
;
Wang, JunHui
;
Han, Heesup
- In:
International journal of hospitality management
79
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012012968
Saved in:
8
Effect of general risk on trust, satisfaction, and recommendation intention for halal food
Al-Ansi, Amr
;
Olya, Hossein G. T.
;
Han, Heesup
- In:
International journal of hospitality management
83
(
2019
),
pp. 210-219
Persistent link: https://www.econbiz.de/10012122076
Saved in:
9
Airport shopping : an emerging non-aviation business : triggers of traveler loyalty
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 835-845
Persistent link: https://www.econbiz.de/10011941756
Saved in:
10
Investigation of cruise vacationers' behavioral intention formation in the fast-growing cruise industry : the moderating impact of gender and age
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Kim, Hyeon-Cheol
;
Han, Heesup
- In:
Journal of vacation marketing
25
(
2019
)
1
,
pp. 51-70
Persistent link: https://www.econbiz.de/10011986596
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