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Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong; Li, Hengyun; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 32 (2015), pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
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Exploring jaycustomer behavior and handling approach in casinos
Fong, Lawrence Hoc Nang; So, Amy Siu Ian; Law, Chun … - In: International journal of contemporary hospitality management 29 (2017) 5, pp. 1403-1425
Persistent link: https://www.econbiz.de/10011732142
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Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang; Li, Nao; Law, Chun Hung Roberts; Huang, … - In: International journal of hospitality management 114 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
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Experiencing P2P accommodations : anecdotes from Chinese customers
Lyu, Jing; Li, Mimi; Law, Chun Hung Roberts - In: International journal of hospitality management 77 (2019), pp. 323-332
Persistent link: https://www.econbiz.de/10011988585
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Effects of reputation on guest satisfaction : from the perspective of two-sided reviews on Airbnb
Ye, Qiang; Liang, Sai; Wei, Zaiyan; Law, Chun Hung Roberts - In: International journal of contemporary hospitality management 35 (2023) 10, pp. 3718-3736
Persistent link: https://www.econbiz.de/10014334345
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Exploring tourist dining preferences based on restaurant reviews
Vu, Huy Quan; Li, Gang; Law, Chun Hung Roberts; Zhang, … - In: Journal of travel research : a quarterly publication of … 58 (2019) 1, pp. 149-167
Persistent link: https://www.econbiz.de/10011982280
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A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites
Hao, Jin-Xing; Yu, Yan; Law, Chun Hung Roberts; Fong, … - In: Tourism management : research, policies, practice 48 (2015), pp. 231-241
Persistent link: https://www.econbiz.de/10010508396
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Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming; Vu, Huy Quan; Li, Gang; Law, Chun Hung … - In: International journal of hospitality management 98 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
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Power of apologetic responses in online travel community
Guo, Xiaoshu; Ye, Qiang; Law, Chun Hung Roberts; Liang, Sai - In: International journal of hospitality management 103 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
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Gambling destinations and the effect of gambling results on tourist satisfaction and loyalty
Masiero, Lorenzo; Qian, Jianwei; Fong, Davis Ka Chio; … - In: Journal of travel and tourism marketing 35 (2018) 5, pp. 678-689
Persistent link: https://www.econbiz.de/10011918041