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This paper deals with the performance of franchise chains related to their percentage of company-owned outlets (PCO). This research uses a Data Envelopment Analysis (DEA) to assess franchise chains' efficiency, and a meta-frontier approach to analyze chains' efficiency between and across...
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includes 189 retail and service chains operating in the U.S. Findings show that experience before franchising, length of … training, chain age, franchising fees and level of internationalization positively impact performance of franchised chains …. Implications for franchising scholars and practitioners are discussed. …
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franchising sector. We formulate various hypotheses on the factors that influence the adoption of an E-commerce strategy by … franchisors, namely the percentage of company-owned stores in the network, network size and age, franchisor resources (franchising … fees and franchising royalties), and the allocation of exclusive territories to franchisees. The empirical study relies on …
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