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Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
Rapp, Adam; Baker, Thomas L.; Bachrach, Daniel G.; … - In: Journal of retailing 91 (2015) 2, pp. 358-369
Persistent link: https://www.econbiz.de/10011309647
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Sales leadership icons and models : how comic book superheroes would make great sales leaders
Rapp, Adam; Ogilvie, Jessica; Bachrach, Daniel G. - In: Business horizons 58 (2015) 3, pp. 261-274
Persistent link: https://www.econbiz.de/10011286509
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Introduction to the special issue on the intersection of professional selling and service
Rapp, Adam; Baker, Thomas L. - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 4-10
Persistent link: https://www.econbiz.de/10011690055
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Do sales and service compete? : the impact of multiple psychological climates on frontline employee performance
Ogilvie, Jessica; Rapp, Adam; Bachrach, Daniel G.; … - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 11-26
Persistent link: https://www.econbiz.de/10011690132
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Can service climate detract from employee performance? : the role of experience in optimizing satisfaction and performance outcomes
Gabler, Colin B.; Rapp, Adam; Richey, Robert Glenn <Jr.>; … - In: Decision sciences : DS 49 (2018) 1, pp. 7-24
Persistent link: https://www.econbiz.de/10011875811
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Social media technology use and salesperson performance : a two study examination of the role of salesperson behaviors, characteristics, and training
Ogilvie, Jessica; Agnihotri, Raj; Rapp, Adam; Trainor, Kevin - In: Industrial marketing management : the international … 75 (2018), pp. 55-65
Persistent link: https://www.econbiz.de/10011963372
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Salespeople as knowledge brokers : a review and critique of the challenger sales model
Rapp, Adam; Bachrach, Daniel G.; Panagopoulos, Nikolaos; … - In: The journal of personal selling & sales management : JPSSM 34 (2014) 4, pp. 245-259
Persistent link: https://www.econbiz.de/10010431573
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Managing sales teams in a virtual environment
Rapp, Adam; Ahearne, Michael; Mathieu, John E.; Rapp, Tammy - In: International journal of research in marketing : IJRM ; … 27 (2010) 3, pp. 213-224
Persistent link: https://www.econbiz.de/10008664541
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The role of technology at the interface between salespeople and consumers
Ahearne, Michael; Rapp, Adam - In: The journal of personal selling & sales management : JPSSM 30 (2010) 2, pp. 111-120
Persistent link: https://www.econbiz.de/10003981257
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Perspectives on competitive intelligence within business : a tactucal tool for salespeople to gain a competitve advantage
Agnihotri, Raj; Rapp, Adam - In: The marketing review 11 (2011) 4, pp. 363-380
Persistent link: https://www.econbiz.de/10009428155