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~person:"Wong, IpKin Anthony"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
36
Konsumentenverhalten
36
Customer satisfaction
17
Beziehungsmarketing
15
Relationship marketing
15
Brand image
9
Markenimage
9
Dienstleistungsqualität
8
Gambling
8
Glücksspiel
8
Service quality
8
Brand management
7
Markenführung
7
Hotel industry
5
Hotellerie
5
China
4
Cognition
4
Gastronomie
4
Holiday behaviour
4
Kognition
4
Personality psychology
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Persönlichkeitspsychologie
4
Restaurant industry
4
Tourism
4
Tourismus
4
Urlaubsverhalten
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experience
4
Brand
3
Brand equity
3
Cultural heritage
3
Customer loyalty
3
Customer retention
3
Einzelhandel
3
Kulturgüter
3
Kundenbindung
3
Kundenbindungsprogramm
3
Loyalty program
3
Markenartikel
3
Retail trade
3
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17
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English
17
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Wong, IpKin Anthony
Han, Heesup
55
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
16
Prayag, Girish
16
Balaji, M. S.
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Klaus, Philipp
12
Mittal, Vikas
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Khan, Imran
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
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International journal of hospitality management
4
Journal of travel and tourism marketing
3
International journal of contemporary hospitality management
2
Journal of business research : JBR
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Tourism management : research, policies, practice
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing
1
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ECONIS (ZBW)
17
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1
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17
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1
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
2
Cocreation of the hospitality
brand
experience: a triadic interaction model
Lin, Zhiwei
;
Wong, IpKin Anthony
- In:
Journal of vacation marketing
26
(
2020
)
4
,
pp. 412-426
Persistent link: https://www.econbiz.de/10012265226
Saved in:
3
Linking travel motivation and loyalty in sporting events : the mediating roles of event involvement and experience, and the moderating role of spectator type
Wong, IpKin Anthony
;
Tang, Sio Lai Wendy
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 63-84
Persistent link: https://www.econbiz.de/10011484653
Saved in:
4
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
5
Multilevel environment induced impulsive gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
Saved in:
6
Casino marketing, problem gamblers or loyal customers?
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2084-2092
Persistent link: https://www.econbiz.de/10011373152
Saved in:
7
Food-related personality traits and the moderating role of novelty-seeking in food satisfaction and travel outcomes
Ji, Mingjie
;
Wong, IpKin Anthony
;
Eves, Anita
;
Scarles, …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 387-396
Persistent link: https://www.econbiz.de/10011556112
Saved in:
8
Customer engagement and its outcomes : the cross-level effect of service environment and
brand
equity
Ou, Juanjuan
;
Wong, IpKin Anthony
;
Prentice, Catherine
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 377-402
Persistent link: https://www.econbiz.de/10012201373
Saved in:
9
A multilevel investigation of the role of retail stores in cross-border shopping
Wong, IpKin Anthony
;
Lam, Iok Keng Veronica
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 837-853
Persistent link: https://www.econbiz.de/10011517477
Saved in:
10
The effect of event supportive service environment and authenticity in the quality-value-satisfaction framework
Wong, IpKin Anthony
;
Ji, Mingjie
;
Liu, Matthew Tingchi
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
4
,
pp. 563-586
Persistent link: https://www.econbiz.de/10011912254
Saved in:
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