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Consumers' emotional responses...
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1
Restaurant tipping and customers' susceptibility to emotional contagion
Koku, Paul Sergius
;
Savas, Selen
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 762-772
Persistent link: https://www.econbiz.de/10011590922
Saved in:
2
The fading effect bias : examining changes in affect and behavioral intention in restaurant service failures and reoveries
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
40
(
2014
),
pp. 109-119
Persistent link: https://www.econbiz.de/10010388577
Saved in:
3
Do strategy and content matter? : restaurant firms' corporate social responsibility communication on Twitter : a social network theory perspective
Sung, Kyong Sik
;
Tao, Chen-Wei (Willie)
;
Slevitch, Lisa
- In:
Tourism and hospitality research : THR
23
(
2023
)
2
,
pp. 200-212
Persistent link: https://www.econbiz.de/10014293831
Saved in:
4
Perceptions of intergroup tipping differences, discriminatory service, and tip earnings among restaurant servers
Brewster, Zachary W.
- In:
International journal of hospitality management
46
(
2015
),
pp. 15-25
Persistent link: https://www.econbiz.de/10011302007
Saved in:
5
The influences of restaurant menu font style, background color, and physical weight on consumers' perceptions
Magnini, Vincent P.
;
Kim, Seontaik
- In:
International journal of hospitality management
53
(
2016
),
pp. 42-48
Persistent link: https://www.econbiz.de/10011442998
Saved in:
6
The Hijabi servers : customers' perception of employees' physical appearance in restaurants
Sonmez, Damla
;
Ali, Faizan
;
Wildes, Vivienne
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014439972
Saved in:
7
The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant service
Selim Ahmed
;
Al Asheq, Ahmed
;
Ahmed, Ezaz
;
Chowdhury, …
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 519-539
Persistent link: https://www.econbiz.de/10014321246
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8
Illegitimate customer complaining behavior in hospitality service encouters : a frontline employee perspecitve
Huang, Zhuowei
;
Miao, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
6
,
pp. 655-684
Persistent link: https://www.econbiz.de/10011559797
Saved in:
9
The meanings of food consumption, consumer effects and the role of "origin" : the case of ethnic food in Cameroon
Badiang, Alphonse Mefoute
- In:
Journal of African business
19
(
2018
)
4
,
pp. 531-549
Persistent link: https://www.econbiz.de/10011930498
Saved in:
10
Measuring memorable dining experiences and related emotions in fine dining restaurants
Tsaur, Sheng-Hshiung
;
Lo, Pei-Chun
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 887-910
Persistent link: https://www.econbiz.de/10012384379
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