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Beziehungsmarketing
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42
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30
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Gil Saura, Irene
88
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23
Moliner-Velázquez, Beatriz
14
Ruiz-Molina, María-Eugenia
12
Šerić, Maja
11
Gallarza, Martina G.
10
Fuentes-Blasco, Maria
9
Ruiz-Molina, Maria-Eugenia
9
Ruiz Molina, María Eugenia
6
Fuentes-Blasco, María
5
Marín, Antonio
5
Moliner Velázquez, Beatriz
5
Servera-Francés, David
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Frasquet Deltoro, Marta
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Fuentes Blasco, María
4
Mollá Descals, Alejandro
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Arteaga, Francisco
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Gil, Irene
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Holbrook, Morris B.
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Ruiz-Molina, María Eugenia
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Willing, Reine
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Zeitoun, Valérie
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Del Chiappa, Giacomo
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Eroglu, Sevgin
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Fleck, Nathalie
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Merk, Michaela
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Mikulić, Josip
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Ruiz-Molina, Maria Eugenia
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Journal of business research : JBR
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Información comercial española : ICE : revista de economía
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Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
5
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3
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Advanced technologies management for retailing : frameworks and cases
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Boletim da Sociedade de Estudos de Moçambique
1
Cases on innovations in educational marketing : transnational and technological strategies
1
Collection Gestion en liberté
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Contemporary Trends in European Cooperative Banking : Sustainability, Governance, Digital Transformation, and Health Crisis Response
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Entrepreneurship in the fourth sector : entrepreneurial ecosystems and sustainable business models
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Estudios de la Fundación / Fundación de las Cajas de Ahorros
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European research on management and business economics
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Handbook of research on retailer-consumer relationship development
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International journal of contemporary hospitality management
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International journal of management & enterprise development : IJMED
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International journal of retail & distribution management
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International journal of sustainable economy
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ECONIS (ZBW)
OLC EcoSci
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Other ZBW resources
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RePEc
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EconStor
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USB Cologne (EcoSocSci)
1
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1
Retail innovativeness : importance of ICT and impact on consumer behaviour
Gil Saura, Irene
;
Ruiz Molina, María Eugenia
; …
- In:
Handbook of research on retailer-consumer relationship …
,
(pp. 384-403)
.
2014
Persistent link: https://www.econbiz.de/10010380111
Saved in:
2
Segmentación de clientes del comercio minorista en función de los beneficios de la relación minorista-consumidor
Berenguer Contrí, Gloria
;
Gil Saura, Irene
;
Ruiz …
- In:
Información comercial española : ICE : revista de …
844
(
2008
),
pp. 219-236
Persistent link: https://www.econbiz.de/10010488620
Saved in:
3
Store equity and behavioral intentions : the moderating role of the retailer's technology
Gil Saura, Irene
;
Ruiz Molina, M. Eugenia
;
Berenguer …
- In:
The journal of product & brand management
25
(
2016
)
7
,
pp. 642-650
Persistent link: https://www.econbiz.de/10011616249
Saved in:
4
Methodologies for evaluating service quality : evidence from freight services
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
International journal of transport economics : IJTE
44
(
2017
)
1
,
pp. 99-118
Persistent link: https://www.econbiz.de/10011661830
Saved in:
5
The causal relationship between store equity and loyalty : testing two alternative models in retailing
Gil Saura, Irene
;
Šerić, Maja
;
Ruiz-Molina, María Eugenia
- In:
The journal of brand management : an international journal
24
(
2017
)
2
,
pp. 193-208
Persistent link: https://www.econbiz.de/10011724575
Saved in:
6
The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationships
Gil Saura, Irene
;
Berenguer Contrí, Gloria
;
Cervera, Amparo
- In:
Industrial marketing management : the international …
37
(
2008
)
8
,
pp. 921-939
Persistent link: https://www.econbiz.de/10003793433
Saved in:
7
Determinantes del comportamiento de queja y su importancia en la segmentación de clientes insatisfechos
Moliner Velázquez, Beatriz
;
Gil Saura, Irene
; …
- In:
Cuadernos de economía y dirección de la empresa : CEDE
36
(
2008
),
pp. 113-149
Persistent link: https://www.econbiz.de/10003798144
Saved in:
8
Do upscale restaurant owners use wine lists as a differentiation strategy?
Berenguer Contrí, Gloria
;
Gil Saura, Irene
;
Ruiz, …
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 86-95
Persistent link: https://www.econbiz.de/10003798977
Saved in:
9
Information and communication technology in retailing : a cross-industry comparison
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 232-238
Persistent link: https://www.econbiz.de/10003852544
Saved in:
10
Causes for complaining behaviour intentions : the moderator effect of previous customer experience of the restaurant
Moliner Velázquez, Beatriz
;
Fuentes Blasco, María
; …
- In:
The journal of services marketing
24
(
2010
)
7
,
pp. 532-545
Persistent link: https://www.econbiz.de/10008749967
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