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Restaurants and COVID-19 : what are consumers' risk perceptions about restaurant food and its packaging during the pandemic?
Byrd, Karen; Her, Eun Sol; Fan, Alei; Almanza, Barbara; … - In: International journal of hospitality management 94 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012495008
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To partner with human or robot? : designing service coproduction processes for willingness to pay more
Wu, Luorong; Fan, Alei; He, Zeya; Her, Eun Sol - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 3, pp. 455-481
Persistent link: https://www.econbiz.de/10014230026
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Consumers' lodging intentions during a pandemic : empirical insights for crisis management practices based on protection motivation theory and expectancy theory
Fan, Alei; Fried Kline, Sheryl; Liu, Yiran; Byrd, Karen - In: International journal of contemporary hospitality management 34 (2022) 4, pp. 1290-1311
Persistent link: https://www.econbiz.de/10013164592
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To display tip suggestion or not? : examining tip suggestion's impact in technology-facilitated preservice tipping encounters
Fan, Alei; Wu, Luorong; Liu, Yiran - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 1, pp. 32-57
Persistent link: https://www.econbiz.de/10014633439
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Health halo effects in sequential food consumption : the moderating roles of health-consciousness and attribute framing
Her, Eun Sol; Seo, Soobin - In: International journal of hospitality management 62 (2017), pp. 1-10
Persistent link: https://www.econbiz.de/10011702623
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Why not eat alone? : the effect of other consumers on solo dining intentions and the mechanism
Her, Eun Sol; Seo, Soobin - In: International journal of hospitality management 70 (2018), pp. 16-24
Persistent link: https://www.econbiz.de/10011825959
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How does social distance impact customers' complaint intentions? : a cross-cultural examination
Fan, Alei; Mattila, Anna S.; Zhao, Xinyuan - In: International journal of hospitality management 47 (2015), pp. 25-34
Persistent link: https://www.econbiz.de/10011312551
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Wearable technology in service delivery processes : the gender-moderated technology objectification effect
Wu, Luorong; Fan, Alei; Mattila, Anna S. - In: International journal of hospitality management 51 (2015), pp. 1-7
Persistent link: https://www.econbiz.de/10011413934
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Touch versus tech in service encounters
Fan, Alei; Mattila, Anna S. - In: The Cornell hospitality quarterly 62 (2021) 4, pp. 468-481
Persistent link: https://www.econbiz.de/10012624036
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To talk or to touch : unraveling consumer responses to two types of hotel in-room technology
Fan, Alei; Lu, Zhi; Mao, Zhenxing - In: International journal of hospitality management 101 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013271302