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Airline
Low cost carriers
34
Fluggesellschaft
32
Low-cost strategy
21
Niedrigpreisstrategie
21
Airline service quality
18
Air transport
16
Luftverkehr
16
Air passenger transport
14
Passagierluftverkehr
14
Dienstleistungsqualität
13
Service quality
13
Customer satisfaction
8
low cost carriers
8
Deregulation
7
Kundenzufriedenheit
7
Airport
6
Consumer behaviour
6
Deregulierung
6
Flughafen
6
Konsumentenverhalten
6
Low Cost Carriers
6
Competition
5
Wettbewerb
5
Airfares
4
Airport leakage
4
Preismanagement
4
Pricing strategy
4
Tourism
4
Welt
4
World
4
airline service quality
4
Air transport policy
3
Airlines
3
Customer loyalty
3
EU countries
3
EU-Staaten
3
Fuzzy sets
3
Fuzzy-Set-Theorie
3
Luftverkehrspolitik
3
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1
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31
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2
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30
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1
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1
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English
33
Author
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Dresner, Martin
2
Migdadi, Yazan K. A.
2
Thapanat Buaphiban
2
Truong Dothang
2
Alepin, Phillippe
1
Alkhatib, Saleh
1
Alkhatib, Saleh F. S.
1
Alkhatib, Saleh F.S.
1
Atalay, Buket
1
Atalay, Kumru Didem
1
Chang, Yu-Chun
1
Chen, Chun-Der
1
Cherian, Jabcob
1
Czerny, Achim Ingo
1
Deveci, Muhammet
1
Elwakil, Omar S.
1
Elwakil, Omar Sherif
1
Farouk, Sherine
1
Foster, A.
1
González Gómez, Manuel
1
Grimme, Wolfgang
1
Hawlena, Joanna
1
Hearle, Kevin
1
Hsiao, Man-Wei
1
Hsu, Chia-Jui
1
Hu, Kai-Chieh
1
Imam, Abeer
1
Isin, Feride Bahar
1
Jiang, Hongwei
1
John, Robert
1
Kariyawasam, Harendra Nishantha
1
Kawamori, Tomohiko
1
Knorr, Andreas
1
Kobyłka, Agata
1
Ku, Edward C. S.
1
Kwoka, John E.
1
Lee, Byung Kwon
1
Lenartowicz, M.
1
Lin, Ming Hsin
1
Lohmann, Guilherme
1
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Journal of air transport management
15
Quality management journal : QMJ
3
Research in transportation economics
2
Advances in African Economic, Social and Political Development
1
Berichte aus dem Weltwirtschaftlichen Colloquium der Universität Bremen
1
Economic development : journal of the Institute of Economics, Skopje
1
Economics of transportation : the official journal of the International Transportation Economics Association
1
European research studies
1
International journal of business excellence : IJBEX
1
International journal of value chain management : IJVCM
1
Review of industrial organization : RIO
1
Service business
1
The TQM journal : the international review of organizational improvement
1
Tourism management perspectives : TMP
1
Transportation research / E : an international journal
1
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ECONIS (ZBW)
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1
The influence of airline service quality on passenger satisfaction and loyalty : the case of Uganda airline industry
Nambukasa, Juliet
- In:
The TQM journal : the international review of …
25
(
2013
)
5
,
pp. 520-532
Persistent link: https://www.econbiz.de/10010126410
Saved in:
2
Quality risk assessment model for airline services concerning Taiwanese airlines
Hu, Kai-Chieh
;
Hsiao, Man-Wei
- In:
Journal of air transport management
53
(
2016
),
pp. 177-185
Persistent link: https://www.econbiz.de/10011546508
Saved in:
3
Operational determinants of airline service quality : worldwide cross-regional analysis
Alkhatib, Saleh F.S.
;
Migdadi, Yazan K. A.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 186-200
Persistent link: https://www.econbiz.de/10012309506
Saved in:
4
Operations strategies alignment patterns and service quality : airline global analysis
Alkhatib, Saleh
;
Migdadi, Yazan Khalid Abed-Allah
- In:
Quality management journal : QMJ
26
(
2019
)
3
,
pp. 144-156
Persistent link: https://www.econbiz.de/10012309552
Saved in:
5
The impact of airline service quality on passengers’ behavioral intentions using passenger satisfaction as a mediator
Shah, Faisal Tehseen
;
Syed, Zaineb
;
Imam, Abeer
;
Raza, Aiman
- In:
Journal of air transport management
85
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012253168
Saved in:
6
An investigation of service quality, customer satisfaction and loyalty in China's airline market
Jiang, Hongwei
;
Zhang, Yahua
- In:
Journal of air transport management
57
(
2016
),
pp. 80-88
Persistent link: https://www.econbiz.de/10011610821
Saved in:
7
Evaluating airline service quality using a combined fuzzy decision-making approach
Perçin, Selçuk
- In:
Journal of air transport management
68
(
2018
),
pp. 48-60
Persistent link: https://www.econbiz.de/10011845850
Saved in:
8
Interval type-2 hesitant fuzzy set method for improving the service quality of domestic airlines in Turkey
Deveci, Muhammet
;
Özcan, Ender
;
John, Robert
;
Öner, …
- In:
Journal of air transport management
69
(
2018
),
pp. 83-98
Persistent link: https://www.econbiz.de/10011865565
Saved in:
9
FIPIA with information entropy : a new hybrid method to assess airline service quality
Atalay, Kumru Didem
;
Atalay, Buket
;
Isin, Feride Bahar
- In:
Journal of air transport management
76
(
2019
),
pp. 67-77
Persistent link: https://www.econbiz.de/10012119113
Saved in:
10
Operational determinants of airline service quality : worldwide cross-regional analysis
Alkhatib, Saleh F. S.
;
Migdadi, Yazan K. A.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 186-200
Persistent link: https://www.econbiz.de/10011976342
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