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Subject
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Australia
Kanada
48,290
Canada
35,491
Relationship marketing
25,939
Beziehungsmarketing
25,264
Vertrauen
16,812
Confidence
16,196
Customer satisfaction
15,261
Kundenzufriedenheit
13,675
Consumer behaviour
13,306
Konsumentenverhalten
13,104
USA
9,228
United States
8,532
Service quality
7,846
Dienstleistungsqualität
7,659
Theorie
5,835
Theory
5,759
Deutschland
5,199
Germany
4,772
Großbritannien
3,616
United Kingdom
3,220
Brand management
2,958
Markenführung
2,945
Lieferantenmanagement
2,917
Supplier relationship management
2,914
Electronic Commerce
2,759
E-commerce
2,664
Social Web
2,661
Social web
2,660
Australien
2,384
Schätzung
2,334
Brand image
2,311
Markenimage
2,300
Online-Handel
2,248
Online retailing
2,240
Estimation
2,237
Trust
2,166
Marketingmanagement
2,048
Marketing management
2,035
Online-Marketing
1,983
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Free
535
Undetermined
297
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Book / Working Paper
1,231
Article
959
Journal
7
Other
1
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Article in journal
742
Aufsatz in Zeitschrift
742
Graue Literatur
465
Non-commercial literature
465
Working Paper
392
Arbeitspapier
389
Collection of articles of several authors
134
Sammelwerk
134
Aufsatz im Buch
129
Book section
129
Aufsatzsammlung
54
research-article
45
Amtsdruckschrift
41
Government document
41
Konferenzschrift
33
Hochschulschrift
32
Case study
29
Fallstudie
29
Thesis
29
Bibliografie enthalten
22
Bibliography included
22
Conference proceedings
19
Collection of articles written by one author
8
Sammlung
8
Conference paper
6
Konferenzbeitrag
6
Mehrbändiges Werk
6
Multi-volume publication
6
Statistik
6
Systematic review
6
Übersichtsarbeit
6
Bibliografie
5
Glossar enthalten
5
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5
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5
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5
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4
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4
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4
case-report
3
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English
2,082
German
55
Undetermined
45
French
16
Spanish
9
Italian
4
Portuguese
1
Russian
1
Swedish
1
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Author
All
Kearns, Jonathan
16
Cobb-Clark, Deborah A.
15
Williamson, Jeffrey G.
15
Antecol, Heather
14
Smeeding, Timothy M.
14
Trejo, Stephen J.
14
Miller, Paul W.
13
Balcilar, Mehmet
12
Chiswick, Barry R.
12
Leigh, Andrew
12
Kosse, Anneke
11
Ozdemir, Zeynel Abidin
11
Perotti, Roberto
11
Bagnall, John
10
Bounie, David
10
O'Rourke, Kevin Hjortshøj
10
Schmidt, Tobias
10
Clarke, Harry R.
9
Huynh, Kim P.
9
Taylor, Alan M.
9
Bordo, Michael D.
8
Collins, William J.
8
Cowan, Kevin
8
Ferraro, Domenico
8
Rossi, Barbara
8
Stix, Helmut
8
Tansel, Aysıt
8
Beshears, John
7
Bloom, Nicholas
7
Bown, Chad P.
7
Caballero, Ricardo J.
7
Choi, James J.
7
Davis, Steven J.
7
Ehrlich, Isaac
7
Hansen, Stephen
7
Hurwitz, Joshua
7
Kim, Jinyoung
7
Kolasa, Marcin
7
Madrian, Brigitte C.
7
Meissner, Christopher M.
7
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Institution
All
National Bureau of Economic Research
22
OECD
18
Maxwell Graduate School of Citizenship and Public Affairs
10
Centre d'Etudes de Populations, de Pauvreté et de Politiques Socio-Economiques <Differdingen>
8
International Labour Organization (ILO), United Nations
7
Australian National University / Centre for Economic Policy Research
3
Edward Elgar Publishing
3
FAO
3
Forschungsinstitut zur Zukunft der Arbeit
3
Vereinte Nationen / Wirtschaftskommission für Europa
3
Australien / Department of Immigration, Local Government and Ethnic Affairs
2
CAB International
2
Canadian Agricultural Economics Society
2
Canadian Tax Foundation
2
Centre for the Economics of Education and Training
2
Chamber of Commerce of the United States of America
2
EcoMod Network
2
International Institute for Applied Systems Analysis
2
Internationale Vereinigung für Steuerrecht
2
Johns Hopkins University / Department of Economics
2
Kanada / Department of Energy, Mines and Resources
2
Organisation for Economic Co-Operation and Development
2
Princeton University Press
2
Resources for the Future, Inc.
2
Springer Gabler <Firma>
2
Universität Erfurt <1994->
2
W. E. Upjohn Institute for Employment Research <Kalamazoo, Mich.>
2
Asia Pacific Economic Cooperation / Research, Development and Technology Transfer Theme
1
Asia Pacific Economic Cooperation / Telecommunications Working Group
1
Australia / Bureau of Agricultural and Resource Economics
1
Australia / Dept. of Immigration, Local Government, and Ethnic Affairs
1
Australia Japan Research Centre
1
Australian Associated Stock Exchanges
1
Australian National University / Federalism Research Centre
1
Australian Science and Technology Council
1
Australian Tax Research Foundation
1
Australian Taxation Studies Program (ATAX), Faculty of Law
1
Australien / Bureau of Immigration and Population Research
1
Australien / Companies and Securities Advisory Committee
1
Australien / Environment Protection Agency
1
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Published in...
All
Discussion paper series / IZA
28
NBER working paper series
21
Working paper series / Luxembourg Income Study
19
NBER Working Paper
18
Working paper / National Bureau of Economic Research, Inc.
18
LIS working paper series
14
IMF working papers
12
IZA Discussion Paper
11
Tourism management : research, policies, practice
11
Australian economic history review : a journal of economic, business & social history
10
IMF working paper
10
International migration review : IMR
10
Working paper
10
The economic record : er
9
Asia Pacific journal of marketing and logistics
8
Cat.
8
Applied economics
7
ILO Working Papers
7
Journal of money, credit and banking : JMCB
7
Journal of travel and tourism marketing
7
Research discussion paper / Reserve Bank of Australia
7
Staff working paper / Bank of Canada
7
The review of income and wealth : journal of the International Association for Research in Income and Wealth
7
Australian economic papers
6
Health affairs : at the intersection of health, health care, and policy
6
Journal of banking & finance
6
Journal of international accounting auditing & taxation
6
SpringerLink / Bücher
6
The journal of services marketing
6
Australian journal of management
5
Business ethics : a European review
5
Canadian journal of agricultural economics : CJAE
5
Discussion paper
5
Discussion paper / Centre for Economic Policy Research
5
International Journal of Bank Marketing
5
International journal of central banking : IJCB
5
International journal of hospitality management
5
Journal of international economics
5
Journal of international money and finance
5
Journal of retailing and consumer services
5
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Source
All
ECONIS (ZBW)
2,085
Other ZBW resources
52
RePEc
45
BASE
7
EconStor
5
USB Cologne (EcoSocSci)
3
ArchiDok
1
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1
Examining the role of wine brand love on brand loyalty : a multi-country comparison
Drennan, Judy
;
Bianchi, Constanza
;
Cacho-Elizondo, Silvia
; …
- In:
International journal of hospitality management
49
(
2015
),
pp. 47-55
Persistent link: https://www.econbiz.de/10011377622
Saved in:
2
New insights into consumer loyalty of website-services : the quadratic effect of flow
Carlson, Jamie
;
Ahrholdt, Dennis C.
;
Sridharan, Ramaswami
; …
- In:
E-marketing in developed and developing countries : …
,
(pp. 246-257)
.
2013
Persistent link: https://www.econbiz.de/10009775752
Saved in:
3
Understanding loyalty from a customer's perspective
Siemieniako, Dariusz
;
Rundle-Thiele, Sharyn
;
Urban, Wieslaw
- In:
Journal of customer behaviour
9
(
2010
)
3
,
pp. 283-298
Persistent link: https://www.econbiz.de/10008697910
Saved in:
4
The determination of user satisfaction with personal internet banking services in the context of Australia
Gharib, Padid Akbarzadeh
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
3
,
pp. 57-79
Persistent link: https://www.econbiz.de/10011584173
Saved in:
5
Managing customer switching behavior in the banking industry
Thaichon, Park
;
Quach, Sara
;
Bavalur, Amulya Sai
;
Nair, …
- In:
Services marketing quarterly
38
(
2017
)
3
,
pp. 142-154
Persistent link: https://www.econbiz.de/10011756714
Saved in:
6
Customer services
Buckner, Leroy M.
;
Dorr, Eugene L.
-
1978
-
2. ed
Persistent link: https://www.econbiz.de/10000053455
Saved in:
7
Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty
Bridson, Kerrie
;
Evans, Jody
;
Hickman, Melissa
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 364-374
Persistent link: https://www.econbiz.de/10003742277
Saved in:
8
The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts
Hume, Margee
;
Sullivan Mort, Gillian
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 170-182
Persistent link: https://www.econbiz.de/10003990915
Saved in:
9
Attitudinal perspectives for predicting churn
Zorn, Steffen
;
Jarvis, Wade
;
Bellman, Steve
- In:
Journal of research in interactive marketing : …
4
(
2010
)
2
,
pp. 157-169
Persistent link: https://www.econbiz.de/10003991303
Saved in:
10
Customer service projection model (CuSP) : a regional microsimulation model of centrelink customers
Phillips, Ben
- In:
Modelling our future : population ageing, health and …
,
(pp. 557-561)
.
2007
Persistent link: https://www.econbiz.de/10003552100
Saved in:
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