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Consumer behaviour
Konsumentenverhalten
24
Beziehungsmarketing
19
Relationship marketing
19
Dienstleistungssektor
9
Dienstleistung
8
Dienstleistungsmarketing
8
Einzelhandel
8
Retail trade
8
Service industry
8
Services marketing
8
Kundenintegration
7
Services
7
Customer integration
6
Customer satisfaction
6
Kundenzufriedenheit
6
Deutschland
5
Dienstleistungsqualität
5
Germany
5
Interaktion
5
Lieferantenmanagement
5
Service quality
5
Supplier relationship management
5
Theorie
5
Theory
5
Integration
4
Share Economy
4
Sharing economy
4
Betriebliche Wertschöpfung
3
Customer service
3
Dienstleistungsmanagement
3
Food retailing
3
Kundenmanagement
3
Kundenservice
3
Lebensmitteleinzelhandel
3
Lieferkette
3
Preismanagement
3
Pricing strategy
3
Retailing
3
Service management
3
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Online availability
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Undetermined
11
Free
2
Type of publication
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Article
21
Book / Working Paper
3
Type of publication (narrower categories)
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Article in journal
19
Aufsatz in Zeitschrift
19
Aufsatz im Buch
2
Book section
2
Hochschulschrift
2
Graue Literatur
1
Non-commercial literature
1
Thesis
1
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Language
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English
20
German
4
Author
All
Benoit, Sabine
15
Wittkowski, Kristina
5
Heider, Raphael
3
Huneke, Tabea
3
Moeller, Sabine
3
Aspara, Jaakko
2
Ettinger, Andreas
2
Falk, Tomas
2
Faßnacht, Martin
2
Gruber, Thorsten
2
Gustafsson, Anders
2
Möller, Sabine
2
Schaefers, Tobias
2
Abosag, Ibrahim
1
Ahlbom, Carl-Philip
1
Alkire, Linda
1
Altrichter, Birgit
1
Baker, Thomas L.
1
Ball, Joan
1
Bilstein, Nicola
1
Bolton, Ruth N.
1
Bruce, Helen L.
1
Buoye, Alexander
1
Ciuchita, Robert
1
Dzenkovska, Julija
1
Evanschitzky, Heiner
1
Fassnacht, Martin
1
Ferraro, Rosellina
1
Fombelle, Paul W.
1
Grewal, Dhruv
1
Handrich, Matthias
1
Hartmann, Julia
1
Heidenreich, Sven
1
Hogreve, Jens
1
Jenkins, Mason R.
1
Kandampully, Jay
1
Keiningham, Timothy
1
Kienzler, Mario
1
Klose, Sonja
1
Kowalkowski, Christian
1
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Published in...
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Journal of business research : JBR
4
Journal of retailing and consumer services
2
Journal of service research : JSR
2
The journal of services marketing
2
European Business School Research Paper
1
Handbuch Handel : Strategien - Perspektiven - internationaler Wettbewerb
1
Harvard-Business-Manager : das Wissen der Besten
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of marketing
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of retailing
1
Journal of service management
1
Journal of the Academy of Marketing Science
1
Kundenintegration : Forum Dienstleistungsmanagement
1
Psychology & marketing
1
Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
1
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ECONIS (ZBW)
24
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1
Convenience Stores
Benoit, Sabine
- In:
Handbuch Handel : Strategien - Perspektiven - …
,
(pp. 399-418)
.
2012
Persistent link: https://www.econbiz.de/10009738003
Saved in:
2
Retaining customers with shopping convenience
Benoit, Sabine
;
Faßnacht, Martin
;
Ettinger, Andreas
- In:
Journal of relationship marketing : innovations & …
8
(
2009
)
4
,
pp. 313-329
Persistent link: https://www.econbiz.de/10003940837
Saved in:
3
Intuitive pricing by independent store managers : challenging beliefs and practices
Benoit, Sabine
;
Kienzler, Mario
;
Kowalkowski, Christian
- In:
Journal of business research : JBR
115
(
2020
),
pp. 70-84
Persistent link: https://www.econbiz.de/10012270836
Saved in:
4
Linking service convenience to satisfaction : dimensions and key moderators
Benoit, Sabine
;
Klose, Sonja
;
Ettinger, Andreas
- In:
The journal of services marketing
31
(
2017
)
6
,
pp. 527-538
Persistent link: https://www.econbiz.de/10011801585
Saved in:
5
A triadic framework for collaborative consumption (CC) : motives, activities and resources & capabilities of actors
Benoit, Sabine
;
Baker, Thomas L.
;
Bolton, Ruth N.
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 219-227
Persistent link: https://www.econbiz.de/10011745282
Saved in:
6
Consumer behavior in the realm of the health-food-marketing triangle
Huneke, Tabea
-
2016
Persistent link: https://www.econbiz.de/10011750306
Saved in:
7
Customer deviance : a framework, prevention strategies, and opportunities for future research
Fombelle, Paul W.
;
Voorhees, Clay M.
;
Jenkins, Mason R.
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 387-400
Persistent link: https://www.econbiz.de/10012257631
Saved in:
8
The interplay of customer experience and commitment
Keiningham, Timothy
;
Ball, Joan
;
Benoit, Sabine
;
Bruce, …
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 148-160
Persistent link: https://www.econbiz.de/10011654644
Saved in:
9
Explaining social exchanges in information-based online communities (IBOCs)
Benoit, Sabine
;
Bilstein, Nicola
;
Hogreve, Jens
; …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 460-480
Persistent link: https://www.econbiz.de/10011563614
Saved in:
10
Retail format selection in on-the-go shopping situations
Benoit, Sabine
;
Evanschitzky, Heiner
;
Teller, Christoph
- In:
Journal of business research : JBR
100
(
2019
),
pp. 268-278
Persistent link: https://www.econbiz.de/10012023802
Saved in:
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