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Exploring the resources associated with consumer vulnerability : designing nuanced retail hardship programs

Galvas, Charmaine; Letheren, Kate; Russell-Bennett, Rebekah - In: Journal of retailing and consumer services 57 (2020), pp. 1-11

Persistent link: https://www.econbiz.de/10012305342

Black, white or grey magic? : our future with artificial intelligence

Letheren, Kate; Russell-Bennett, Rebekah; Whittaker, Lucas - In: Journal of marketing management : JMM ; journal of the … 36 (2020) 3/4, pp. 216-232

Persistent link: https://www.econbiz.de/10012248936

Are households ready to engage with smart home technology?

Mulcahy, Rory; Letheren, Kate; McAndrew, Ryan; Glavas, … - In: Journal of marketing management : JMM ; journal of the … 35 (2019) 15/16, pp. 1370-1400

Persistent link: https://www.econbiz.de/10012178632

"Deal with it" : how coping with e-service innovation affects the customer experience

Ciuchita, Robert; Mahr, Dominik; Odekerken-Schröder, Gaby - In: Journal of business research : JBR 103 (2019), pp. 130-141

Persistent link: https://www.econbiz.de/10012104123

Drivers of continuous usage : a consumer perspective on mobile payment service ecosystems

Ciuchita, Robert; Mahr, Dominik; Odekerken-Schröder, Gaby - In: Marketing and mobile financial services : a global …, (pp. 135-158). 2019

Persistent link: https://www.econbiz.de/10012003545

Toward multisensory customer experiences : a cross-disciplinary bibliometric review and future research directions

Stead, Susan; Wetzels, Ruud; Wetzels, Martin; … - In: Journal of service research 25 (2022) 3, pp. 440-459

Persistent link: https://www.econbiz.de/10013395979

Customer comfort during service robot interactions

Becker, Marc; Mahr, Dominik; Odekerken-Schröder, Gaby - In: Service business 17 (2023) 1, pp. 137-165

Persistent link: https://www.econbiz.de/10014282882

Mum or bub? : which influences breastfeeding loyalty

Parkinson, Joy; Russell-Bennett, Rebekah; Previte, Josephine - In: Australasian marketing journal 20 (2012) 1, pp. 16-23

Persistent link: https://www.econbiz.de/10009508016

Linking perceived value of mobile marketing with the experiential consumption of mobile phones

Andrews, Lynda; Drennan, Judy; Russell-Bennett, Rebekah - In: European journal of marketing : EJM 46 (2012) 3/4, pp. 357-386

Persistent link: https://www.econbiz.de/10009535019

Transforming beyond self : fluidity of parent identity in family decision-making

Parkinson, Joy; Gallegos, Danielle; Russell-Bennett, Rebekah - In: Journal of business research : JBR 69 (2016) 1, pp. 110-119

Persistent link: https://www.econbiz.de/10011417116