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~subject:"Customer engagement"
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Customer engagement
Consumer behaviour
79
Konsumentenverhalten
77
Beziehungsmarketing
56
Relationship marketing
56
Customer integration
30
Kundenintegration
30
Brand management
29
Markenführung
29
Service quality
20
Brand image
19
Dienstleistungsqualität
19
Markenimage
19
Customer satisfaction
18
Social Web
17
Social web
17
Kundenzufriedenheit
16
USA
15
United States
15
Internet marketing
14
Online-Marketing
14
Brand
12
Markenartikel
12
Stakeholder
9
Beschwerdemanagement
8
Complaint management
8
Consumer engagement
8
Confidence
7
Dienstleistungssektor
7
Marketing management
7
Marketingmanagement
7
Online retailing
7
Online-Handel
7
Personality psychology
7
Persönlichkeitspsychologie
7
Service industry
7
Vertrauen
7
Viral marketing
7
Virales Marketing
7
Bibliometrics
6
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English
13
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Hollebeek, Linda D.
13
Clark, Moira K.
4
Islam, Jamid Ul
2
Rather, Raouf Ahmad
2
Urbonavicius, Sigitas
2
Valdimar Sigurdsson
2
Bapat, Dhananjay
1
Behnam, Mohsen
1
Chen, Tom
1
Farabi, Reza
1
Hwa, Jacky Cheah Jun
1
Keeling, Debbie I.
1
Khan, Imran
1
Lages, Cristiana Raquel
1
Lim Xin Jean
1
Luo, Xi
1
Menidjel, Choukri
1
Pandey, Ritesh
1
Rahman, Zillur
1
Rasool, Aaleya
1
Riisalu, Rein
1
Ruyter, Ko de
1
Sanyal, Priyavrat
1
Sharma, Tripti Ghosh
1
Smith, Dale L. G.
1
Sprott, David E.
1
Srivastava, Rajendra K.
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Journal of retailing and consumer services
4
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of business research : JBR
1
Journal of the Academy of Marketing Science
1
Marketing intelligence & planning
1
Psychology & marketing
1
The journal of product & brand management
1
The journal of services marketing
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The service industries journal
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ECONIS (ZBW)
13
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1
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1
Beyond the Big Five : the effect of machiavellian, narcissistic, and psychopathic personality traits on stakeholder engagement
Hollebeek, Linda D.
;
Sprott, David E.
;
Urbonavicius, Sigitas
- In:
Psychology & marketing
39
(
2022
)
6
,
pp. 1230-1243
Persistent link: https://www.econbiz.de/10013280085
Saved in:
2
Developing business customer engagement through social media engagement-platforms : an integrative S-D logic/RBV-informed model
Hollebeek, Linda D.
- In:
Industrial marketing management : the international …
81
(
2019
),
pp. 89-98
Persistent link: https://www.econbiz.de/10012107697
Saved in:
3
Fifteen years of customer engagement research : a bibliometric and network analysis
Hollebeek, Linda D.
;
Sharma, Tripti Ghosh
;
Pandey, Ritesh
; …
- In:
The journal of product & brand management
31
(
2022
)
2
,
pp. 293-309
Persistent link: https://www.econbiz.de/10013164323
Saved in:
4
Friend or foe? : customer engagement's value-based effects on fellow customers and the firm
Clark, Moira K.
;
Lages, Cristiana Raquel
;
Hollebeek, …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 549-556
Persistent link: https://www.econbiz.de/10012417376
Saved in:
5
Exploring customer engagement in the product vs. service context
Behnam, Mohsen
;
Hollebeek, Linda D.
;
Clark, Moira K.
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502654
Saved in:
6
Customers' service-related engagement, experience, and behavioral intent : moderating role of age
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012502658
Saved in:
7
Customer engagement in the service context : an empirical investigation of the construct, its antecedents and consequences
Islam, Jamid Ul
;
Hollebeek, Linda D.
;
Rahman, Zillur
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 277-285
Persistent link: https://www.econbiz.de/10012114161
Saved in:
8
Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Islam, Jamid Ul
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
Saved in:
9
S-D logic-informed customer engagement : integrative framework, revised fundamental propositions, and application to CRM
Hollebeek, Linda D.
;
Srivastava, Rajendra K.
;
Chen, Tom
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
1
,
pp. 161-185
Persistent link: https://www.econbiz.de/10011996797
Saved in:
10
Customer engagement design in industrial innovation
Hollebeek, Linda D.
;
Keeling, Debbie I.
;
Ruyter, Ko de
- In:
Industrial marketing management : the international …
106
(
2022
),
pp. 83-89
Persistent link: https://www.econbiz.de/10014226241
Saved in:
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